Branch-Floating Banker: Customer Experience & Sales

Ascend Bank; North Haven (CT); On-site; USD 25,000 - 30,000; Part time

Job summary

Ascend Bank seeks a Part-time Universal Banker-Float to deliver exceptional client service across branch locations in Connecticut. The role involves handling deposits, withdrawals, transfers, and check cashing, while educating clients about Ascend Bank's products and digital channels.

Travel between branches is expected as needed. The ideal candidate demonstrates strong client relationship skills, compliance with bank policies, and the ability to work collaboratively with team members to achieve

Qualifications

• Greet clients and assist with banking transactions in person.
• Explain bank products and services while guiding clients to appropriate staff.

Responsibilities

• Greet clients warmly and assist with deposits, withdrawals, transfers, and check cashing.
• Process routine banking transactions accurately per policies.
• Address inquiries and refer complex needs to appropriate staff, escalating when needed.
• Follow regulatory and internal security guidelines to prevent fraud.

Skills

Customer service

Cash handling

Digital literacy

Education

No high school degree required

Bilingual English/Spanish desirable

Tools

Point of Sale systems

Job description

Ascend Bank seeks a Part-time Universal Banker-Float to deliver exceptional client service across branch locations in Connecticut. The role involves handling deposits, withdrawals, transfers, and check cashing, while educating clients about Ascend Bank's products and digital channels.

Travel between branches is expected as needed. The ideal candidate demonstrates strong client relationship skills, compliance with bank policies, and the ability to work collaboratively with team members to achieve