Branch Financial Sales & Service Leader

firstnortherncu; Evanston (IL); On-site; USD 65,000 - 81,000; Full time

Job summary

First Northern Credit Union in Evanston, IL is seeking a Branch Financial Sales & Service Manager to lead the Evanston branch. The role drives sales, service excellence, and lending growth while guiding staff and delivering strong member experiences.

The ideal candidate has sales and management experience, a Bachelor's degree, solid computer/analytical skills, and the ability to communicate effectively. Credit union experience is preferred; bilingual in English/Spanish is a plus.

Qualifications

• Bachelor's degree required; strong computer, analytical, math, and communication skills.
• Credit union or banking experience preferred.
• Bilingual (English/Spanish) a plus.

Responsibilities

• Lead and motivate branch sales and service staff to achieve sales goals.
• Manage daily operations and ensure superior member service at the Evanston branch.
• Coordinate community and Select Employee Group events to promote First Northern products.
• Oversee lending applications and cross-sell opportunities while meeting performance metrics.

Skills

Leadership

Sales

Business development

Lending

Communication

Education

Bachelor's degree

Job description

First Northern Credit Union in Evanston, IL is seeking a Branch Financial Sales & Service Manager to lead the Evanston branch. The role drives sales, service excellence, and lending growth while guiding staff and delivering strong member experiences.

The ideal candidate has sales and management experience, a Bachelor's degree, solid computer/analytical skills, and the ability to communicate effectively. Credit union experience is preferred; bilingual in English/Spanish is a plus.