Branch Coordinator - Floorcovering Field Technician

The Sherwin-Williams Company; Columbus (OH); On-site; USD 30,000 - 42,000; Full time

Job summary

The Sherwin-Williams Company is seeking a role at Store #1222 in Columbus, OH to coordinate floorcovering installations through independent contractors and support sales efforts with customers. The position involves scheduling installations and ensuring work meets client expectations within our store network.

Ideal candidates will have a High School diploma or GED, 1 year of delivery/retail/customer service experience, and possibly Carpet/Vinyl installation certification.

Qualifications

• High School diploma or GED required.
• 1 year of experience in delivery, retail, or customer service preferred.
• Experience selling floorcovering products is advantageous.
• Experience installing floorcovering is advantageous.
• Carpet and Vinyl Installation Certification by the Carpet and Rug Institute preferred.
• Ability to read, write, comprehend, and communicate in more than one language, especially Spanish.

Responsibilities

• Coordinate installation through independent contractors to service wholesale floorcovering customers.
• Assist in scheduling installations and ensure installation is conducted to meet expectations.
• Interact with customers and store staff to facilitate smooth installation processes.

Skills

Customer service

Retail sales

Delivery coordination

Bilingual ability

Education

High School diploma or GED

Tools

Installation knowledge

Job description

This position supports sales efforts at a Sherwin-Williams floorcovering store and coordinates installation through independent contractors to service wholesale floorcovering customers. In this role, you will assist in scheduling installations and ensure installation is conducted consistent with expectations.

The individual selected for this role will be expected to work at Store #1222, located at: 4870 Evanswood Dr, Columbus, OH, 43229-6207.

Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public.

Minimum Requirements

• Must be at least eighteen (18) years of age
• Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
• Must have a valid, unrestricted Driver's License
• Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
• Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation

Preferred Qualifications

• Have at least a High School diploma or GED
• Have at least one (1) year of experience working in a delivery, retail, or customer service position
• Have previous work experience selling floorcovering and/or floorcovering products
• Have previous work experience installing floorcovering
• Have the Carpet and Vinyl Installation Certification by the Carpet and Rug Institute
• Ability to read, write, comprehend, and communicate in more than one language
• Ability to read, write, comprehend, and communicate in Spanish

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