Branch Banking Leader - Float

Flagstar Bank; Richmond Heights (OH); On-site; USD 59,000 - 99,000; Full time

Benefits offered by this job

Medical, dental, vision, life & &

Comprehensive leave program

Job summary

Flagstar Bank in Richmond Heights, OH seeks a Branch Banking Leader - Float to drive performance across multiple locations. You will coach a float team, ensure superior client experience, and lead branch growth while maintaining operational standards and compliance.

The role requires 6+ years in branch sales and 2+ years in leadership, with travel between branches, and a preference for a 4-year degree. Base pay ranges with incentives are included in benefits.

Qualifications

• High School level or equivalent required.
• Minimum 6+ years of overall branch sales experience.
• 2+ years in a leadership role.
• Ability to travel between assigned branches.
• Undergraduate degree preferred or equivalent.

Responsibilities

• Support floating team and assigned branch efforts to achieve growth targets across multiple locations.
• Provide leadership during branch coverage assignments and coaching to teams.
• Lead and support delivery of a consistent client experience across branches.
• Identify and mitigate risks by ensuring compliance with policies and regulations.
• Oversee float team members from hiring to scheduling and development.

Skills

Creating Diverse and Cohesive Team

Education, Coaching and Mentoring

Prioritize Competing Demands

Drive for Results

Profit Discipline

Education

High School / High School Equivalency (GED, HiSET, TASC) / Foreign Equivalent

Undergraduate Degree (4 years or equivalent)

Job description

Position Title

Branch Banking Leader - Float

Location

Richmond Heights, OH 44143-2940

Job Summary

A Branch Banking Float Leader travels between multiple locations to support assigned branch operations and manages a team of Float Branch Banking Client Consultants. This role is responsible for overseeing delivery of high quality, prompt, and professional financial services and supporting client experience and operational standards; and ensuring financial transactions are processed in an accurate, efficient, and professional manner while assisting the team in meeting branch goals. The Float Leader coaches and develops assigned float team members across multiple branch locations to support operational standards, achievement of performance objectives, and delivery of exceptional client experience. In addition, the Float Leader helps to drive branch revenue growth, operational integrity, and continuity of branch operations during coverage assignments, with a focus on reputational success in the community.

Job Responsibilities

• Business Performance: Support floating team and assigned branch efforts to achieve growth targets in financial performance (outstanding deposits, outstanding loans, non-interest income) and primary client acquisition across multiple branch locations. Actively seek and deliver the right client introductions to the right team member(s) to achieve growth targets and execute successful sales initiative.
• Sales Leadership and Coaching: Support the delivery and execution of development opportunities for the floating team and assigned branch teams to drive awareness, consideration, and engagement with the bank in your community. Actively support the execution of partner produced sales and marketing initiatives while providing leadership during branch coverage assignments. Reinforce training, development and coaching to floating and branch teams on our mission and how to effectively engage in our broader communities and customers to deliver against our performance targets.
• Client Experience: Lead and support delivery of consistent client engagement and education across assigned branch coverage locations by coaching and supporting team members and reinforcing operational and service expectations – using the tools and systems available.
• Risk Management: Identify and mitigate reputational, regulatory, employee and client risks by helping team members understand and adhere to all applicable bank policies and regulations. Meet operational excellence standards.
• Administrative: Responsible for overseeing assigned Float team members, including employment, performance evaluations, coaching and development/training, disciplinary actions, succession planning, scheduling, deployment, and ensuring compliance with applicable operational and regulatory requirements.
• ADDITIONAL ACCOUNTABILITIES: Performs special projects, and additional duties and responsibilities as required. Consistently adheres to regulatory and compliance policies and standards linked to the job as listed and complete required compliance trainings. Accountable to maintain compliance with applicable federal, state and local laws and regulations.

Job Requirements

• Education level required: High School / High School Equivalency (GED, HiSET, TASC) / Foreign Equivalent.
• Minimum experience required: 6+ Years of overall branch sales experience.
• Two (2)+ years in a leadership role.
• Ability to travel between assigned branches.
• Preferred Qualifications: Education level preferred: Undergraduate Degree (4 years or equivalent) field of study preferred or equivalent.
• Job Competencies:
  • Creating Diverse and Cohesive Team.
  • Education, Coaching and Mentoring.
  • Prioritize Competing Demands.
  • Drive for Results.
  • Profit Discipline.
  • Demonstrates a strong ability to build and maintain effective relationships with stakeholders by communicating clearly, engaging in proactive collaboration, and leveraging cross functional insights.
  • Aligns relationship building efforts with enterprise goals to accelerate performance and drive strategic results.
  • Builds trusted client relationships, whether internal or external, by identifying needs and delivering tailored solutions to enhance the overall client experience.
  • Fosters or supports a positive work culture and productive work environment, displaying importance of effective relationships with customers and stakeholders.
• Physical demands (ADA): The job requires a moderate degree of physical exertion and stamina such as standing, sitting, walking, driving or infrequent lifting.

Benefits and Compensation

• Flagstar provides teammates access to a variety of benefits including medical, dental, vision, life, and disability insurance, as well as a comprehensive leave program.
• Pay Range: $59,085.00 - $99,485.00.
• Actual starting base pay will be determined based on location, experience, and other non-discriminatory factors permitted by law.
• Total compensation may also include variable incentives, bonuses, commissions, or other awards as outlined in the offer of employment.

Company Information

Flagstar Bank, N.A. is based in Hicksville, NY, and at December 31, 2025, had $87.5 billion in assets, $60.7 billion in loans, $66 billion in deposits, and $8.1 billion in total stockholder equity. We are a leading regional bank with approximately 340 locations, and strong footholds in the greater New York/New Jersey metropolitan region and in the upper Midwest, along with a significant presence in fast-growing markets in Florida and the West Coast. We are driven by our commitment to partner with our clients to set and reach goals together, helping them to take charge and thrive.

Equal Opportunity Statement

Flagstar is an Equal Opportunity Employer - Vets/Disabled. Flagstar is an Equal Opportunity Employer. For more information: EEOC_KnowYourRights Member FDIC/Equal Housing Lender.