Branch Banking Leader: Drive Revenue & Customer Experience

PNC Financial Services Group, Inc.; Tucson (AZ); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Health benefits

401(k) match

Paid time off

Job summary

PNC Financial Services Group, Inc. in Tucson, AZ is seeking a Branch Manager to lead the Grant - Silverbell Branch. You will drive revenue and customer loyalty through consultative interactions, and deliver a differentiated customer experience in an omni-channel environment.

The role emphasizes team leadership, coaching, risk management, and regulatory compliance, with a focus on talent development and community involvement. Bilingual Spanish preferred and in-office role.

Qualifications

• Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role.
• 5+ years of related experience, and at least 2 years of supervisory experience preferred.

Responsibilities

• Drive all aspects of branch performance through planning and execution.
• Lead and coach the branch team to achieve sales targets and customer loyalty.
• Build a differentiated client experience in an omni-channel environment.
• Ensure risk management and regulatory compliance within a complex business setting.

Skills

Accountability

Banking

Client Counseling

Customer Experience

Customer Loyalty

Decision Making

People Management

Proactive Behavior

Results-Oriented Competencies

Branch Banking Services

Delegation

Digital Awareness

Effective Communications

Managing Multiple Priorities

Sales Management

Education

No Degree

Job description

PNC Financial Services Group, Inc. in Tucson, AZ is seeking a Branch Manager to lead the Grant - Silverbell Branch. You will drive revenue and customer loyalty through consultative interactions, and deliver a differentiated customer experience in an omni-channel environment.

The role emphasizes team leadership, coaching, risk management, and regulatory compliance, with a focus on talent development and community involvement. Bilingual Spanish preferred and in-office role.