Branch Banking - Leader

Flagstar Bank; Van Wert (GA); On-site; USD 59,000 - 99,000; Full time

Job summary

Flagstar Bank in Van Wert, OH is seeking a Branch Banking Leader who coaches a high-performing branch team to meet performance targets through sales coaching, training, and modeling excellent client service while ensuring operational excellence.

The role focuses on sales growth, client experience, and risk-aware operations, with responsibilities spanning business performance, talent management, and compliance.

Qualifications

• Education level required: High School / High School Equivalency (GED, HiSET, TASC) / Foreign Equivalent.
• Minimum experience required: 6+ years of overall branch sales experience.
• Two (2)+ years in a leadership role.

Responsibilities

• Drive market growth of primary client relationships and growth targets in deposits, loans, and non-interest income.
• Provide training/development/coaching to branch teams on mission and how to engage to deliver on targets.
• Deliver client engagement and education to provide exceptional client experience and ensure operational integrity.
• Foster a culture of disciplined risk management and ensure compliance with bank policies.
• May be responsible for talent management functions including employment, evaluations, staff development, disciplinary actions, succession planning and compliance.

Skills

Sales leadership

Leadership

Coaching and training

Client relationship building

Regulatory compliance

Education

High School / High School Equivalency

Undergraduate Degree preferred

Job description

Position Title

Branch Banking - Leader

Location

Van Wert, OH 45891

Job Summary

A Branch Banking Leadercoaches a high-performing branch team to meet and exceed performance targets by teaching, training, and modeling sales behaviors while ensuring operational excellence.In addition, this role has a large focus oncoaching tosales, revenue growth, and operational integrity with a focus on successful sales and client experience behaviors while deliveringhigh levelof client service.

Job Responsibilities

• Business Performance:Drive market growth of primary client relationships and achieve growth targets in financial performance (deposits loans, and non-interest income).Activelyseekand deliver the right client introductions to the right teammember(s) to achieve growth targets and execute successful salesinitiative.Usesindependent judgement and discretion to make sound financial decisions.

• Sales Leadership and Coaching:Create and execute business development, actively support execution of partner produced sales and branch initiatives. Provide training/development/coaching to branch teams on mission and how to effectively engageto deliver ontargets.Fosterthe right environmentfor branch teams and clients.Responsible for talentmanagementfunctionsincluding:employment,performanceevaluations,staffdevelopment/training, disciplinary actions, successionplanningandensuringall staffcomply withcompliance requirements.

• Client Experience:Deliver client engagement and education--usingthe tools and systems available. Foster a culture focused on providingan exceptionalclient experience with a commitment to delivering on our mission and purpose.Analyzes and resolves problemspertaining tobranch operations and client satisfaction.

• Risk Management:Foster a culture of disciplined risk management helping teamsidentifyand mitigate reputational, regulatory, employee and client risks. Ensure team awareness,understandingand adherence to all applicable bank policies and regulations.Meet operational excellence standards.

• Uses independent judgement and discretion to make decisions.

• May be responsible for talent management functions including: employment, performance evaluations, staff development/training, disciplinary actions, succession planning and ensuring all staff comply with compliance requirements.

ADDITIONAL ACCOUNTABILITIES

• Performs special projects, and additional duties and responsibilities as required.

• Consistently adheres to regulatory and compliance policies and standards linked to the job as listed and complete required compliance training. Accountable to maintain compliance with applicable federal, state and local laws and regulations.

JOB REQUIREMENTS

Required Qualifications:

• Education level required: High School / High School Equivalency (GED, HiSET, TASC) / Foreign Equivalent.

• Minimum experience required: 6+ Years of overall branch sales experience.

• Two (2)+years in a leadership role.

Preferred Qualifications:

• Education level preferred: Undergraduate Degree (4 years or equivalent).

Job Competencies:

• Creating Diverse andCohesive Team.

• Education, Coaching and Mentoring.

• Prioritize Competing Demands.

• Drive for Results.

• Profit Discipline.

• Demonstrates a strong ability to build and maintain effective relationships with stakeholders by communicating clearly, engaging in proactive collaboration, and leveraging cross functional insights. Aligns relationship building efforts with enterprise goals to accelerate performance and drive strategic results.

• Builds trusted client relationships, whether internal or external, by identifying needs and delivering tailored solutions to enhance the overall client experience.

• Fosters or supports a positive work culture and productive work environment, displaying importance of effective relationships with customers and stakeholders.

• Physical demands (ADA): No unusual physical exertion is involved.

Flagstar is an Equal Opportunity Employer

We are committed to providing clear and accurate compensation information in accordance with applicable laws. Actual starting base pay will be determined based on location, experience, and other non-discriminatory factors permitted by law. Total compensation may also include variable incentives, bonuses, commissions, or other awards as outlined in the offer of employment. Flagstar provides teammates access to a variety of benefits including medical, dental, vision, life, and disability insurance, as well as a comprehensive leave program. Please click the following link for detailed information: Benefits | Flagstar Bank

Pay Range

$59,085.00 - $99,485.00