Branch Banking Client Consultant I - Frontline Teller

Flagstar Bank; North Brunswick Township (NJ); Remote; USD 23,000 - 30,000; Full time

Job summary

Flagstar Bank in North Brunswick, NJ is hiring a Branch Banking Client Consultant I to deliver front-line client service, perform teller transactions, and help clients meet their financial goals in a friendly, accurate manner.

You will support sales efforts, handle account questions, resolve problems, and collaborate with teammates while adhering to bank policies and regulatory requirements. Benefits and total compensation are discussed during the offer process.

Qualifications

• Education level required: High School / High School Equivalency (GED, HiSET, TASC) / Foreign Equivalent.
• Minimum experience: Less than 2 years of customer service and sales experience.
• Preferred: Experience in Financial Services Industry.

Responsibilities

• Sales Performance: Support team efforts to achieve growth targets in financial performance and primary client acquisition; deliver the right client introductions to the right team members.
• Client Experience: Provide positive client experience by assisting with account questions, problems, and complaints; resolve in a timely and effective manner; meet behavioral activity goals.
• Risk Management: Deliver timely and accurate daily financial transactions; adhere to bank policies and regulations; complete required compliance trainings.

Skills

Sales

Customer service

Communication

Problem solving

Time management

Teamwork

Education

High School / GED

Job description

Flagstar Bank in North Brunswick, NJ is hiring a Branch Banking Client Consultant I to deliver front-line client service, perform teller transactions, and help clients meet their financial goals in a friendly, accurate manner.

You will support sales efforts, handle account questions, resolve problems, and collaborate with teammates while adhering to bank policies and regulatory requirements. Benefits and total compensation are discussed during the offer process.