Branch Banking Client Consultant I

Flagstar Bank; Monroe (MI); On-site; USD 23,419 - 31,064; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Life and disability insurance

Comprehensive leave program

Job summary

Flagstar Bank in Monroe, MI is hiring a Branch Banking Client Consultant I to provide exceptional service to clients as they enter the branch. This position focuses on processing transactions accurately while assisting the branch team in meeting client engagement and growth targets.

The ideal candidate will have strong customer service and sales skills, along with a high school diploma or equivalent. Additional industry experience is preferred. A comprehensive benefits package is offered.

Qualifications

• 0 – 3 years of customer service and sales experience.
• Ability to provide positive client experiences and resolve issues.

Responsibilities

• Support team efforts to achieve growth targets.
• Assist clients with account inquiries and problems.
• Ensure compliance with bank policies and regulations.

Skills

Customer service

Sales experience

Problem solving

Education

High School / High School Equivalency (GED)

Job description

## Branch Banking Client Consultant IApplylocations: Monroe/2203 North Telegraph Road/112099time type: Full timeposted on: Posted Todayjob requisition id: 20256**Position Title**Branch Banking Client Consultant I**Location**Monroe, MI 48162**Job Summary**A Branch Banking Client Consultant I is responsible for interacting with clients and providing exceptional service by greeting them as they enter one of our branches and providing them with the services needed to meet their financial goals. This role will process financial transactions in an accurate, efficient, and friendly manner while maintaining operational standards, and assist the team in meeting branch goals.**Job Responsibilities:*** **Sales Performance:** Support team efforts to achieve growth targets in financial performance (outstanding deposits, outstanding loans, non-interest income) and primary client acquisition. Actively seek and deliver the right client introductions to the right team member(s) to achieve growth targets and execute successful sales initiative* **Client Experience**: Provide positive client experience by assisting with account questions, problems and/or complaints and through research and communication resolve in a timely and effective manner. Delivers client engagement and Education. Meet behavioral activity goals as defined by Retail Leadership including, but not limited to referrals.* **Risk Management**: Deliver timely and accurate daily financial transactions; striving for no controllable preventable losses. Understand and adhere to all applicable bank policies and regulations.**JOB REQUIREMENTS****Required Qualifications:*** Education level required: High School / High School Equivalency (GED, HiSET, TASC) / Foreign Equivalent* Minimum experience required: 0 – 3 years of customer service and sales experience**Preferred Qualifications:*** Experience in financial services industry.**Flagstar is an Equal Opportunity Employer**We are committed to providing clear and accurate compensation information in accordance with applicable laws. Actual starting base pay will be determined based on location, experience, and other non-discriminatory factors permitted by law. Total compensation may also include variable incentives, bonuses, commissions, or other awards as outlined in the offer of employment. Flagstar provides teammates access to a variety of benefits including medical, dental, vision, life, and disability insurance, as well as a comprehensive leave program. Please click the following link for detailed information: *Benefits | Flagstar Bank*Pay Range$17.00 - $22.55