Branch Banking Client Concierge

Flagstar; Town of Oyster Bay (NY); On-site; USD 23,000 - 30,000; Full time

Job summary

Flagstar Bank in Hicksville, NY is seeking a Branch Banking Client Consultant I to deliver front-line client service and teller transactions, helping clients meet their financial goals with accuracy and friendliness.

You will balance daily transactions, support sales through client education, and collaborate with teammates to maintain a compliant and trusted branch experience in a dynamic retail banking environment.

Qualifications

• Education level required: High School / High School Equivalency (GED/HiSET/TASC) or foreign equivalent.
• Minimum experience: less than 2 years in customer service and sales.
• Preferred: experience in financial services industry.

Responsibilities

• Provide front-line client service and support teller transactions.
• Assist with account questions and problems, resolving them promptly.
• Adhere to bank policies, regulatory requirements, and risk standards.
• Support branch growth through client education and introductions.

Skills

Customer service

Sales experience

Education

High School Diploma / GED / HiSET or Foreign Equivalent

Job description

Flagstar Bank in Hicksville, NY is seeking a Branch Banking Client Consultant I to deliver front-line client service and teller transactions, helping clients meet their financial goals with accuracy and friendliness.

You will balance daily transactions, support sales through client education, and collaborate with teammates to maintain a compliant and trusted branch experience in a dynamic retail banking environment.