Branch Banking Associate: Client Service & Growth

Flagstar Bank; Huntington Station (NY); On-site; USD 23,000 - 32,000; Full time

Job summary

Flagstar Bank in Huntington Station, NY is hiring a Branch Banking Client Consultant I to deliver front-line service, perform teller transactions, and identify client needs to support financial goals.

You will help maintain risk standards and contribute to branch growth by collaborating with teammates to educate clients on suitable financial solutions, ensuring everyday banking needs are handled accurately and efficiently.

Qualifications

• Education level required: High School / High School Equivalency (GED, HiSET, TASC) / Foreign Equivalent.
• Minimum experience: Less than 2 years of customer service and sales experience.
• Preferred: Experience in Financial Services Industry.

Responsibilities

• Sales Performance: Support team efforts to achieve growth targets in financial performance (all Teller related functions) and primary client acquisition.
• Client Experience: Provide positive client experience by assisting with account questions, problems and/or complaints and through research and communication resolve in a timely and effective manner.
• Risk Management: Deliver timely and accurate daily financial transactions; adhere to bank policies and regulations.

Skills

Customer service

Sales

Communication

Problem solving

Time management

Teamwork

Attention to detail

Education

High School Diploma or equivalent

Foreign Equivalent

Job description

Flagstar Bank in Huntington Station, NY is hiring a Branch Banking Client Consultant I to deliver front-line service, perform teller transactions, and identify client needs to support financial goals.

You will help maintain risk standards and contribute to branch growth by collaborating with teammates to educate clients on suitable financial solutions, ensuring everyday banking needs are handled accurately and efficiently.