Branch Banking Assistant Leader

Flagstar Bank; Troy (MI); On-site; USD 29,000 - 49,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Leave program

Job summary

Flagstar Bank in Troy, MI seeks a Branch Banking Assistant Leader to drive branch revenue growth, operational integrity, and client experience excellence in the community. The role emphasizes talent development, risk management, and delivering tailored solutions to customers.

Ideal candidates have 4+ years in branch banking and leadership, with 2+ years in branch sales, and experience across banking products. The position focuses on collaboration, regulatory compliance, and community engagement.

Qualifications

• 2+ years of branch sales experience.
• Experience with a variety of banking products.
• Experience with banking risk management.
• 4+ years of branch banking and/or financial institution sales experience.
• Experience in a leadership role.

Responsibilities

• Drive market growth of primary client relationships and meet growth targets in deposits, loans, and non-interest income.
• Coordinate with team members to deliver client introductions and sales initiatives.
• Coach and develop branch staff to improve performance and customer engagement.
• Support execution of partner-led sales and marketing initiatives.
• Maintain compliance with policies and regulations while delivering excellent client experience.

Skills

Team leadership

Education & coaching

Relationship building

Talent management

Education

High School or GED

Undergraduate degree

Job description

Position Title Branch Banking Assistant Leader Location Troy, MI 48084-5219

Job Summary

The Branch Banking Assistant Leader drives branch revenue growth, operational integrity and client experience excellence, with a focus on reputational success in the community.

Job Responsibilities

• Business Performance: Drive market growth of primary client relationships and achieve growth targets in financial performance (deposits loans, and non-interest income).
• Actively seek and deliver the right client introductions to the right team member(s) to achieve growth targets and execute successful sales initiative.
• Sales Leadership and Coaching: Support in the coaching, development and mentorship of the team members.
• Actively support the execution of partner produced sales and marketing initiatives.
• Reinforce training, development and coaching to branch teams on our mission and how to effectively engage in our broader communities and customers to deliver against our performance targets.
• Responsible for assisting the Branch Banking Leader with talent management functions including: employment, performance evaluations, staff development/training, disciplinary actions, succession planning and ensuring all staff comply with compliance requirements.
• Client Experience: Deliver client engagement and education--using the tools and systems available.
• Foster a culture focused on providing an exceptional client experience with a commitment to delivering on our mission and purpose.
• Risk Management: Identify and mitigate reputational, regulatory, employee and client risks by helping team members understand and adhere to all applicable bank policies and regulations.
• Meet operational excellence standards.
• Responsible for talent management functions including: employment, performance evaluations, staff development/training, disciplinary actions, succession planning and ensuring all staff comply with compliance requirements.

Additional Accountabilities

Performs special projects, and additional duties and responsibilities as required.

Consistently adheres to regulatory and compliance policies and standards linked to the job as listed and complete required compliance trainings.

Accountable to maintain compliance with applicable federal, state and local laws and regulations.

Job Requirements

• Education level required: High School / High School Equivalency (GED, HiSET, TASC) / Foreign Equivalent.
• Minimum experience required: 2+ Years of branch sales experience. Experience with a variety of banking products. Experience with banking risk management.
• Preferred Qualifications: Education level preferred: Undergraduate Degree (4 years or equivalent) or equivalent experience.
• 4+ years of branch banking and/or financial institution sales experience.
• Experience in a leadership role.
• Job Competencies: Creating Diverse and Cohesive Teams. Education, Coaching and Teaching. Creating followship. Objectively evaluating talent. Creating accountability. Demonstrates a strong ability to build and maintain effective relationships with stakeholders by communicating clearly, engaging in proactive collaboration, and leveraging cross functional insights. Aligns relationship building efforts with enterprise goals to accelerate performance and drive strategic results. Builds trusted client relationships, whether internal or external, by identifying needs and delivering tailored solutions to enhance the overall client experience. Fosters or supports a positive work culture and productive work environment, displaying importance of effective relationships with customers and stakeholders.
• Physical demands (ADA): The job requires a moderate degree of physical exertion and stamina such as standing, sitting, walking, driving or infrequent lifting.

Equal Opportunity and Compensation

Flagstar is an Equal Opportunity Employer - Vets/Disabled We are committed to providing clear and accurate compensation information in accordance with applicable laws. Actual starting base pay will be determined based on location, experience, and other non-discriminatory factors permitted by law. Total compensation may also include variable incentives, bonuses, commissions, or other awards as outlined in the offer of employment.

Benefits and Pay Range

Flagstar provides teammates access to a variety of benefits including medical, dental, vision, life, and disability insurance, as well as a comprehensive leave program. Benefits | Flagstar Bank Pay Range $20.87 - $35.74 Flagstar Bank, N.A. is based in Hicksville, NY, and at December 31, 2025, had $87.5 billion in assets, $60.7 billion in loans, $66 billion in deposits, and $8.1 billion in total stockholder equity. We are a leading regional bank with approximately 340 locations, and strong footholds in the greater New York/New Jersey metropolitan region and in the upper Midwest, along with a significant presence in fast-growing markets in Florida and the West Coast. We are driven by our commitment to partner with our clients to set and reach goals together, helping them to take charge and thrive. Our focus is on four core lines of business that include Personal, Private, Small Business and Corporate & Commercial Banking. Flagstar Bank is committed to ensuring that you can successfully engage in our recruiting process.

Equal Opportunity Employer Information

Equal Opportunity Employer For more Information: EEOC_KnowYourRights Member FDIC/Equal Housing Lender