Branch Administrator

GroundMasters Landscape Services, Inc.; Romulus (MI); Sur place; USD 45 000 - 65 000; Plein temps

Résumé du poste

Winter Services is seeking an organized Office Operations Coordinator to manage staffing, HR onboarding, and administrative tasks across the district. You will coordinate with the Operations Manager, support sales and fleet activities, and ensure compliance with safety rules and company policies.

The role requires bilingual Spanish, strong communication, and meticulous record-keeping. Expect involvement in seasonal staffing, training coordination, and routine office responsibilities at our

Qualifications

• Bilingual in Spanish is required.
• High school diploma or GED equivalent.
• Proficient in use of general office equipment (fax and copy machine).
• Proficient in Microsoft Office (Word, Excel, Outlook).
• Discretion and trustworthiness due to access and assistance with confidential information.
• Excellent communication, time management, and organizational skills.

Responsabilités

• Manage district staffing and recruiting activities.
• Maintain office supplies and equipment; coordinate and support general office tasks as needed.
• Understand SalesForce and Viaseys Database to support your Operation Manager’s District annually.
• Assist and collect all new and returning employee paperwork; onboarding for seasonal staff.
• Engage with safety rules and regulations to maintain housekeeping standards; track safety compliance.
• Coordinate and schedule district required training; pre/post season activities.
• Support GM in general office tasks and subcontractor agreements; W9/COI compliance.
• Sales and fleet related tasks as assigned; data cleanup in Salesforce, invoicing, NetSuite familiarity.

Connaissances

Bilingual in Spanish

Excellent communication

Time management

Organizational skills

Discretion and trustworthiness

Formation

High school diploma or GED equivalent

Outils

Microsoft Office Suite

Description du poste

FUNCTION:

Responsible for organizing and coordinating office operations and procedures to ensure organizational effectiveness and efficiency of employee, vendor, and customer information.

DUTIES & RESPONSIBILITIES:

1. Manage all district staffing and recruiting activities
2. Maintain office supplies and equipment. Coordinate and support general office tasks as needed
3. Understand SalesForce and Viaseys Database to support your Operation Manager’s District annually
4. Human Resources related activities:
   • Assist and collect all new and returning employee paperwork
   • Assist Human Resources with the recruitment, orientation, and training of seasonal staff (may require some weekends)
   • Assist seasonal staff with electronic onboarding.
5. Training, Safety, and Compliance:
   • Engage with all safety, work rules, and regulations to maintain housekeeping standards
   • Assist in training and tracking of safety rules and compliance for employees within the district
   • Train and administer policies and procedures
     • Make sure binders and sign in sheets are updated and loaded annually into the required binders
   • Assist in coordination and scheduling of district required training in and out of the season
6. Operations Related activities:
   • Pre-Season review and photography
   • Blizzard U participation and training
     • Night and weekend hours
   • Update route books, customer scopes and maps
   • Load storm data and paperwork post storm into shared files
   • Post Season review and photography
     • Loading of pictures and inspection data into Post Season Cases
   • Pulling of stakes
   • Assisting in MM breakdown and recovery
   • Heavily involved in recruiting of seasonal and sub staff
     • Represent the company at job fairs, school, and community events
     • Screening of candidates in support of the OM’s for seasonal staff recruitment
     • Conducting interviews in Spanish
7. Sales related activities:
   • Sales prospecting in the field
   • Appointment setting
   • Cold calling weekly in the summer
   • Call block day with sales team
   • Measuring prospective sites when necessary
   • Cleaning up data within Salesforce
   • Participate in Sales Blitzes
8. Fleet related activities:
   • Asset/Parts tracking and accountability
   • Invoice flow
   • DVIR organization
9. Customer Service:
   • Heavily involved in Service Case flow and completion
   • Cover customer service when necessary
10. Finance:
    • A/R Activities
      • Ability to contact customers and communicate open aging
      • Pull invoicing out of NetSuite and email to customer
    • NetSuite, have basic knowledge and understanding
      • Ability to pull and email invoices
    • Insurance/COI requests as needed
11. POC and process external and internal mail / email / packages timely
12. Support GM in general office tasks (supplies, meetings coordination, etc.)
13. Subcontractor Agreements; creation and processing
14. Subcontractor compliance; W9, COI, etc.

QUALIFICATIONS:

• Bilingual in Spanish is required.
• High school diploma or G.E.D. equivalent
• Proficient in use of general office equipment (fax and copy machine)
• Proficient in Microsoft Office (i.e. Word, Excel, Outlook)
• Discretion and trustworthiness due to access and assistance with confidential information
• Excellent communication, time management, and organizational skills

BENEFITS:

• Competitive salary based on experience
• Medical, dental and vision insurance benefits
• Company-sponsored Group Term Life & Short-Term Disability insurance
• 401k retirement plan with company match
• Paid vacation and holidays

Winter Services is an equal opportunity employer that takes pride in creating a diverse and inclusive workplace. The company complies with all applicable federal, state, and local fair employment practices law. Winter Services strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of age, race, religion, color, creed, disability, familial status, sex (including pregnancy, childbirth, breastfeeding, and related medical conditions), sexual orientation, gender, gender expression, gender identity, genetic information, marital status, national origin, ancestry, veteran or military status, or any other characteristic protected by federal, state, or local law.