Branch Administrative Coordinator

Specialty Building Products; Indianapolis (IN); On-site; USD 42,000 - 60,000; Full time

Job summary

Specialty Building Products is seeking a Branch Administrative Coordinator to support our Indianapolis branch operations, providing general administrative support and ensuring high levels of efficiency in service to internal and external customers. The role covers customer returns/credit, transportation coordination, reception back-up, and production scheduling, with a focus on accuracy and teamwork.

Full-time position with benefits and growth opportunities in a leading building products

Qualifications

• 3-5 years of experience in a similar role.
• Industry, warehouse, distribution experience preferred but not required.
• Be personable, articulate, and knowledgeable.
• Ability to learn quickly with a mature and service-oriented attitude.
• Excellent communication (verbal and written) and organizational skills.
• Attention to detail and highly motivated.
• Ability to manage multiple tasks
• Proficiency in Microsoft suite required
• Experience in billing preferred

Responsibilities

• Input and route Customer Returns into the computer system.
• Coordinate Customer Returns pickups with Inside Sales team.
• Maintain constant communication with internal customers during the Return process.
• Manage all outbound Customer Returns daily to ensure matches with outbound paperwork.
• Process credits.
• Manage Agility reports to maintain Customer Returns flow within 30 days.
• Update and file transportation/delivery related documentation such as load and daily recaps.
• Act as backup to reception.
• Provide access to scheduled inbound freight using the electronic gate system.
• Receive, sort, and route mail.
• Ensure front office, conference room, and breakroom are 5S compliant and tour ready.
• Support scheduling with daily product transfers.
• Monitor future transfer reports.
• Assist with work order printing and sorting.
• Coordinate and administer accounting functions within the branch.
• Comply with OSHA safety requirements and company rules.
• Compile and maintain required paperwork, records, and documents.
• Follow company manuals and procedures.
• Support operations as a team player and be flexible for other duties as requested by management.

Skills

Communication

Organizational skills

Customer service

Multitasking

Microsoft Office

Billing experience

Tools

Microsoft Office Suite

Job description

Specialty Building Products is currently hiring for a Branch Administrative Coordinator to support our Indianapolis branch operations. The administrative coordinator provides general administrative support to all areas of the branch while maintaining high levels of efficiency and accuracy in service to internal and external branch customers.

Responsibilities And Essential Functions

Customer Returns/Credit and /Transportation Coordination

• Input and route Customer Returns into the computer system
• Coordinates Customer Returns pickups with Inside Sales team.
• Constant communication with internal customers during the Return process
• Manage all outbound Customer Returns daily to ensure matched with outbound paperwork
• Process credits
• Manage Agility reports to continue Customer Returns process flow within 30 days
• Updates and files transportation/delivery related documentation such as load and daily recaps

Reception / General Office

• Acts as backup to reception.
• Provides access to scheduled inbound freight (using the electronic gate system)
• Receives, sorts, and routes mail.
• Assures the front office, conference room, and breakroom are “Tour Ready” and up to 5S standards.

Production Scheduling

• Supports the scheduling process with daily product transfers
• Monitors future transfer reports
• Assists with work order printing and sorting

General and Administrative

• Supports the company purpose and mission
• Responsible for coordinating and administering accounting functions within the branch.
• Complies with all OSHA safety requirements, work rules and regulations
• Compiles and maintain all required paperwork, records, documents, etc.
• Follows systems and procedures outlined in company manuals
• Participates as a team player by supporting operations as needed
• Must be flexible for all other duties as requested by management

Qualifications

• 3-5 years of experience in similar role.
• Industry, warehouse, distribution experience preferred but not required.
• Be personable, articulate, and knowledgeable.
• Ability to learn skills quickly with a mature and service-oriented attitude.
• Excellent communication (verbal and written) and organizational skills.
• Attention to detail and highly motivated.
• Ability to manage multiple tasks
• Proficiency in Microsoft suite required
• Experience in billing preferred

Specialty Building Products is the leading distributor of specialty building products in North America. SBP operates under the brands U.S. LUMBER, Alexandria Moulding, REEB Millwork, DW Distribution, Millwork Sales and Amerhart. We serve 45 states in the U.S. and 8 provinces in Canada from over 40 locations. Here at SBP we are a people first organization, our team is built upon strong culture and standards for success. We value your perspective and want to learn more about you with a commitment to laying the foundation for you to build a successful career with us. Join us and EVOLVE your future at Specialty Building Products!

Being a part of SBP you will be eligible for many benefits. Full-Time benefits would include:

• Medical, Dental, Vision given on the 1st of the month following 30 days of employment
• Company-Paid Life Insurance & Disability
• 401(k) with Company Match
• Company-Paid Time Off
• Paid Holidays & Floating Holidays
• PLUS, ADDITIONAL PERKS!

Serving Our Communities

We are also committed to our core value of “using our influence to have a uniquely positive impact” on the people that we touch. Through our initiatives we encourage and incentivize our employees to aid fellow employees in need and to better serve our communities and the people we directly influence.

We are proud to have the best team in our industry. We have experienced a tremendous amount of growth as a company. This growth has served not only our customer base but has also provided significant opportunities for advancement amongst our employees.

Specialty Building Products is an equal opportunity employer. It is our policy of Specialty Building Products not to discriminate in hiring and employment on the basis of race, color, religion, national origin, sex, disability, age, military status, genetic information, or other protected class status in accordance with all applicable federal, state, and local laws.