Branch Admininitrative Assistant (weekends only)

HomeServices of America; Village of Irvington (NY); On-site; USD 10,000 - 60,000; Part time

Job summary

An established industry player is seeking a dedicated Branch Administrative Assistant for weekend shifts. In this pivotal role, you will provide essential administrative support to sales agents and the branch manager, ensuring smooth operations and excellent customer service. Your responsibilities will include answering calls, scheduling appointments, and maintaining data files. This position requires strong organizational skills, attention to detail, and the ability to work independently. Join a dynamic team where your contributions will be valued, and enjoy the flexibility of part-time hours in a supportive work environment.

Qualifications

• 1-3 years of clerical or administrative experience preferred.
• Self-motivated, organized, and detail-oriented.

Responsibilities

• Provide administrative support for sales agents and branch manager.
• Answer phones, schedule appointments, and greet customers.
• Maintain data files and prepare reports.

Skills

Computer skills

Typing speed (45-60 w.p.m.)

Organizational skills

Interpersonal skills

Customer service focus

Flexibility

Education

High school diploma or equivalent

Job description

Branch Administrative Assistant (weekends only)

Requisition Number: BRANC010544

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• Posted: April 10, 2025
• Part-Time
• On-site

Locations

NY-Irvington-Main St
113 Main St
Irvington, NY 10533, USA

This position provides administrative support for the branch office sales agents and branch manager. Assists with special projects as needed and provides backup to other office staff. Serves as a liaison between prospective clients, real estate agents, vendors, and other departments within the company. Establishes and maintains positive and productive work relationships with all agents, staff, customers, clients, and business partners. Familiarity with and comfort using the company proprietary systems and tools is required.

Job Duties and Responsibilities (Essential Job Functions) Common job activities are listed below; actual position responsibilities may vary. Refer to your manager or human resources for specific duties and performance expectations.

• Answer phone, schedule appointments, provide information, greet customers, orient clients to office/department services and personnel, and respond to information requests. (35-50%)
• Enter data, maintain and monitor data files, create files and documents, produce reports, process and verify paperwork, prepare billings, process invoices, proof documents, prepare mailings, prepare packets, and handle correspondence; may provide recordkeeping and transferring earnest money funds. (25-45%)
• Assist with special projects as requested. (5-10%)
• Sort and distribute mail. (5-10%)
• Filing and copying. (5-10%)
• May serve as a backup to other office staff in their absence. (0-10%)
• Order office supplies and maintain office equipment. (0-5%)
• May handle travel arrangements and special meeting/event needs. (0-5%)
• Perform any additional responsibilities as requested or assigned. (0-5%)
• May provide work direction or distribute work to office positions. (0-5%)

Performance Expectations

• Meet all performance and behavior expectations outlined in the company performance appraisal form or communicated by management.
• Perform responsibilities as directed, achieving desired results within expected time frames and with a high degree of quality and professionalism.
• Establish and maintain positive and productive work relationships with all staff, customers, and business partners.
• Demonstrate the behavioral and technical competencies necessary to effectively complete job responsibilities. Take personal initiative for technical and professional development.
• Follow the company HR Policy, the Code of Business Conduct, and all subsidiary and department policies and procedures, including protecting confidential company information, attending work punctually and regularly, and following good safety practices in all activities.

Qualifications

Education:

• Minimum of high school diploma or the equivalent.

Experience:

• One to three years clerical or administrative experience strongly preferred.

Knowledge and Skills:

• Knowledge of real estate, title, and/or mortgage business helpful.
• Strong computer and keying skills. Typing speed of 45-60 w.p.m.
• Self-motivated, organized, and detail-oriented.
• Ability to work independently and to prioritize and handle multiple tasks and projects concurrently.
• Flexibility; schedule may require ability to work evenings and weekends.
• Effective oral and written communication skills, interpersonal skills, a customer-service focus, and the ability to work as a member in a team-oriented environment.

Other (licenses, certifications, schedule flexibility/OT, travel, etc.):

• N/A

Wage: $20.00 hourly; actual wage is based on education and experience.