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Responsibilities include collecting documentation, submitting authorizations, and prioritizing urgent cases while supporting revenue integrity and access workflows. A high school diploma and healthcare-related experience are required.
Verifies patient insurance coverage and benefits and obtains required prior authorizations to ensure services are financially cleared before care is delivered. Coordinates with payers, provider offices, and internal teams to collect documentation, submit authorization requests, and meet established turnaround requirements. Communicates authorization outcomes, financial responsibility, and coverage limitations to patients and stakeholders. Supports revenue integrity and patient access through accurate documentation and timely followup.
(Essential Job functions are marked with an asterisk '*'. Refer to the Job Description Guide for the definition of essential and non-essential job functions.) Attach Addendum for positions with slightly different roles or work-specific differences as needed.
High school diploma or equivalent required. Experience in healthcare patient access, insurance verification, billing, or related administrative support.