BPM IT SME — Remote Workflow & Automation Expert

MSI Pharma; United States; Remote; USD 90,000 - 150,000; Part time

Job summary

MSI Pharma is seeking an experienced IT SME to support and optimize its BPM platform and workflow automation ecosystem. You will serve as the technical expert for system administration, process modelling, and integrations while delivering user support and ongoing improvements.

The role requires strong BPM experience, stakeholder collaboration, and a continuous improvement mindset, with remote work in the EU timezone as a consulting engagement.

Qualifications

• 5+ years of experience supporting BPM platforms.
• Experience with workflow automation solutions.
• Background in system administration, application support, and business systems analysis.
• Experience gathering business requirements and translating them into technical solutions.
• Ability to work with business stakeholders, IT teams, and external vendors.

Responsibilities

• Support and optimize the BPM platform and workflow automation environment.
• Act as the technical expert for system administration, process modelling, workflow automation, and integrations.
• Provide user support and drive continuous improvement initiatives.
• Collaborate with stakeholders and external vendors to implement efficient solutions.

Skills

BPM platform administration

Workflow automation

JavaScript

BPMN/SIPOC

APIs & integrations

SSO/Active Directory

Reporting & dashboards

Azure DevOps

Power BI

Linux

Analytical skills

Communication

Training & support

Vendor collaboration

Education

Bachelor's degree in IT/CS/Engineering

Tools

iGrafx

Postman

Azure DevOps

Power BI

Fabric

SQL/Oracle

Java

Linux

Job description

MSI Pharma is seeking an experienced IT SME to support and optimize its BPM platform and workflow automation ecosystem. You will serve as the technical expert for system administration, process modelling, and integrations while delivering user support and ongoing improvements.

The role requires strong BPM experience, stakeholder collaboration, and a continuous improvement mindset, with remote work in the EU timezone as a consulting engagement.