Box Truck Helper — Customer-Centric Load & Yard Specialist

Carter Lumber Company; Nashville (TN); Hybrid; USD 29,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Disability

Life insurance

AD&D

Supplemental life

401(k)

Paid vacation

Paid holidays

Vendor incentives

Growth opportunities

Military friendly

Job summary

A Kight Home Center (a division of Carter Lumber) Box Truck Helper is a position focused on providing professional customer service to contractors and do-it-yourselfers by loading customers, building loads, and assisting with yard maintenance at a Carter Lumber location in Nashville, TN.

The role emphasizes inventory control, product knowledge, and organization skills, with a requirement for a team-oriented, flexible schedule and a strong belief in the company mission.

Qualifications

• Experience in customer service with loading/unloading in warehouses or on construction sites.
• Friendly, outgoing personality.
• Familiarity with building materials is helpful.
• Ability to work effectively as part of a team.
• Willingness to work a flexible schedule, including weekends and holidays.

Responsibilities

• Meets and greets contractors and DIYers while providing exceptional service by assisting with the selection and loading of materials.
• Accurately pulls and stages materials for pickup or delivery to meet schedules.
• Contributes to maintaining the inventory in the yard by conducting cycle counts and keeping the yard organized.
• Follows all policies and procedures in the yard including sales, inventory and safety.
• Properly uses and maintains all equipment.

Skills

Customer service

Loading/unloading

Teamwork

Flexible schedule

Building materials familiarity

Job description

A Kight Home Center (adivision of Carter Lumber) Box Truck Helper is responsible for providing professional customer service to contractors and do-it-yourselfers by loading customers, building loads and assisting with maintenance of an efficient and clean lumber yard. This is accomplished by assisting customers in selecting and loading items they have purchased along with gathering materials to be delivered. Inventory control, product knowledge and organization skills are all components of this position. A strong belief in the mission and goals of the company are necessary to this position.

Requirements:

• Previous experience in customer service, with hands-on work loading and unloading kitchen cabinets in warehouses and on construction sites
• Friendly, outgoing personality
• Familiarity with building materials is helpful
• Ability to participate effectively as a team member
• Ability to work a flexible schedule, including weekends and holidays

Responsibilities:

Customer Service

• Meets and greets contractors and do-it-yourselfers while providing exceptional customer service by assisting with the selection and loading of materials.
• Accurately pulls and stages materials to be picked up or delivered to ensure schedules are met.

Store Operations

• Contributes to maintaining the inventory in the yard by conducting cycle counts, keeping the yard organized, ensuring the correct material is shipped and received.
• Follows all policies and procedures in the yard including sales, inventory and safety.
• Properly uses and maintains all equipment.

Knowledge & Training

• Identifies personal growth needs and learning opportunities.
• Completes required orientation and safety training.
• Commits to continued learning on products, packages, procedures and more.

Benefits (full-time employees)

• Health, Dental, Vision (Single and Family Plans) available after 30 days of employment
• Short and Long-Term Disability
• Company-paid life insurance and AD&D
• Optional supplemental life insurance
• Company-match 401(k)
• Vacation time and paid holidays
• Vendor incentives
• Room for growth; we promote from within!
• Military encouraged to apply!