Box Truck Helper

Kighthomecenter; Nashville (TN); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Health, Dental, Vision plans after 30 days

401(k) company match

Paid vacation and holidays

Growth opportunities within the company

Life insurance

401(k) with company match

Paid vacation

Paid holidays

Vendor incentives

Growth opportunities

Military encouraged to apply

Job summary

A local home improvement retailer in Nashville seeks a Box Truck Helper responsible for providing excellent customer service to contractors and DIY customers. In this full-time role, you will assist with loading materials, maintaining an organized lumber yard, and ensuring inventory accuracy. Ideal candidates are friendly and flexible, with prior customer service experience and a willingness to learn about building materials. The position comes with comprehensive benefits including health plans, retirement options, and opportunities for growth.

Qualifications

• Previous experience in customer service, particularly in loading and unloading.
• Friendly demeanor essential for customer interaction.
• Willingness to work flexible hours including weekends.
• Ability to participate effectively as a team member.
• Ability to work a flexible schedule, including weekends and holidays.

Responsibilities

• Assist contractors and customers with loading materials.
• Maintain inventory and ensure materials are ready for delivery or pickup.
• Follow safety procedures and policies on equipment usage.
• Follows all policies and procedures in the yard including sales, inventory and safety.
• Properly uses and maintains all equipment.
• Completes required orientation and safety training.
• Commits to continued learning on products, packages, procedures and more.

Skills

Customer service experience

Ability to work in a team

Friendly and outgoing personality

Familiarity with building materials

Flexibility in scheduling

Job description

A Kight Home Center (adivision of Carter Lumber) Box Truck Helper is responsible for providing professional customer service to contractors and do-it-yourselfers by loading customers, building loads and assisting with maintenance of an efficient and clean lumber yard. This is accomplished by assisting customers in selecting and loading items they have purchased along with gathering materials to be delivered. Inventory control, product knowledge and organization skills are all components of this position. A strong belief in the mission and goals of the company are necessary to this position.

Requirements

• Previous experience in customer service, with hands-on work loading and unloading kitchen cabinets in warehouses and on construction sites
• Friendly, outgoing personality
• Familiarity with building materials is helpful
• Ability to participate effectively as a team member
• Ability to work a flexible schedule, including weekends and holidays

Responsibilities

Customer Service

• Meets and greets contractors and do-it-yourselfers while providing exceptional customer service by assisting with the selection and loading of materials.
• Accurately pulls and stages materials to be picked up or delivered to ensure schedules are met.

Store Operations

• Contributes to maintaining the inventory in the yard by conducting cycle counts, keeping the yard organized, ensuring the correct material is shipped and received.
• Follows all policies and procedures in the yard including sales, inventory and safety.
• Properly uses and maintains all equipment.

Knowledge & Training

• Identifies personal growth needs and learning opportunities.
• Completes required orientation and safety training.
• Commits to continued learning on products, packages, procedures and more.

Benefits (full-time employees)

• Health, Dental, Vision (Single and Family Plans) available after 30 days of employment
• Short and Long-Term Disability
• Company-paid life insurance and AD&D
• Optional supplemental life insurance
• Company-match 401(k)
• Vacation time and paid holidays
• Vendor incentives
• Room for growth; we promote from within!
• Military encouraged to apply!