Box Truck Helper

Carter Lumber; Elizabeth City (NC); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Health/Dental/Vision

Disability insurance

Life insurance + AD&D

Supplemental life insurance

401(k) with company match

Paid vacation & holidays

Vendor incentives

Growth opportunities

Military-friendly policy

Job summary

Kempsville Building Materials, a division of Carter Lumber, is seeking a Box Truck Helper to provide outstanding customer service and assist with loading materials for contractors and DIY customers. You will help select and stage items, improve yard organization, and support safe, efficient pickup and delivery operations.

The role emphasizes teamwork, reliability, and the ability to work a flexible schedule, including weekends and holidays.

Qualifications

• Previous experience in a customer service environment.
• Friendly, outgoing personality.
• Familiarity with building materials is helpful.
• Ability to participate effectively as a team member.
• Ability to work a flexible schedule, including weekends and holidays.

Responsibilities

• Meets and greets contractors and do-it-yourselfers while providing exceptional customer service by assisting with the selection and loading of materials.
• Accurately pulls and stages materials to be picked up or delivered to ensure schedules are met.
• Contributes to maintaining the inventory in the yard by conducting cycle counts, keeping the yard organized, ensuring the correct material is shipped and received.
• Follows all policies and procedures in the yard including sales, inventory and safety.
• Completes required orientation and safety training and commits to continued learning on products, packages, procedures and more.

Skills

Customer service

Team player

Building materials knowledge

Flexible schedule

Job description

A Kempsville Building Materials (adivision of Carter Lumber) Box Truck Helper is responsible for providing professional customer service to contractors and do-it-yourselfers by loading customers, building loads and assisting with maintenance of an efficient and clean lumber yard. This is accomplished by assisting customers in selecting and loading items they have purchased along with gathering materials to be delivered. Inventory control, product knowledge and organization skills are all components of this position. A strong belief in the mission and goals of the company are necessary to this position.

Requirements to be Considered for this Position:

• Previous experience in a customer service environment
• Friendly, outgoing personality
• Familiarity with building materials is helpful
• Ability to participate effectively as a team member
• Ability to work a flexible schedule, including weekends and holidays

Responsibilities of the Position:

Customer Service

• Meets and greets contractors and do-it-yourselfers while providing exceptional customer service by assisting with the selection and loading of materials.
• Accurately pulls and stages materials to be picked up or delivered to ensure schedules are met.

Store Operations

• Contributes to maintaining the inventory in the yard by conducting cycle counts, keeping the yard organized, ensuring the correct material is shipped and received.
• Follows all policies and procedures in the yard including sales, inventory and safety.
• Properly uses and maintains all equipment.

Knowledge & Training

• Identifies personal growth needs and learning opportunities.
• Completes required orientation and safety training.
• Commits to continued learning on products, packages, procedures and more.

Benefits (full-time employees)

• Health, Dental, Vision (Single and Family Plans) available after 30 days of employment
• Short and Long-Term Disability
• Company-paid life insurance and AD&D
• Optional supplemental life insurance
• Company-match 401(k)
• Vacation time and paid holidays
• Vendor incentives
• Room for growth; we promote from within!
• Military encouraged to apply!