At AD Solutions, we’re transforming how workplaces operate with innovative technology solutions. As an award-winning leader in Workplace Technology, we specialize in document workflow solutions and managed network services that save costs, improve productivity, and drive revenue. With headquarters in Orlando and branch offices in Miami, Tampa, Melbourne, and Jacksonville, we’re rapidly growing and looking for ambitious individuals to join our team.
We are rapidly growing and are looking to add an office technology Install Technician with excellent internal/external customer service and great communication skills. If you are looking for an exciting opportunity with hands-on training in an entry level position with a vigorous career track into Field Service Technician (client facing break/fix) or Operations Administration this is the job for you.
Primary Duties:
- Responsible for the efficient setup of all equipment to be delivered to customer locations.
- Ensure proper documentation of accessories, supplies, and equipment serialization.
- Troubleshoot failures and repairs for copier/fax/duplicators
- Excellent ability to work through remote applications i.e. email, google scan, remote data entry.
- Able to multitask data entry update and enter all new information regarding installation and delivery calls.
- Ability to drive a box truck, extended drive time to exceed 2 hours one way.
- Meet all installation/delivery deadlines
- Work within a team and customer focus culture.
- Other duties as assigned
Physical Demands:
- Physical strength and agility sufficient to perform the work of this class.
- Must be able to travel within company service area on a daily basis to various customer sites by automobile or truck or to approved training locations via company authorized transportation.
- Requires frequent kneeling and bending and considerable use of hands and tools.
- Frequently requires moving or lifting of more than50pounds.
- Use of ladders, forklifts and other heavy transportation machinery.
- Ability to use hands for fine manipulation of tools necessary to repair equipment.
- Must adhere to safety procedures, rules, and best practices.
Skills:
- Ability to understand and execute oral and written-instructions
- Establish and maintain effective working relationships
- Technical ability to set up, maintain, repair, troubleshoot and refurbish multifunctional devices
- Analyze information and demonstrate effective decision making skills
- Ability to work independently and remote while meeting all deadlines
- Adapt to organizational changes and processes
Requirements:
- High School Diploma.
- Valid State Driver's license and good driving record.
- Must be able to meet all employment background screening requirements required by ADSolutionsand its clients (including state and local governments, municipalities, school boards, and childcare facilities).
- Professional appearance and conduct.
- Any visible piercing and tattoos must be covered at all times.
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