Box Truck Delivery Pro & Customer Service

HD Supply; Auburn (MA); On-site; USD 25,000 - 33,000; Full time

Job summary

HD Supply is seeking a delivery driver to make customer deliveries using a company-provided or rental vehicle in Massachusetts. You will maintain records of deliveries, inspect and maintain delivery vehicles, and provide customer service on order issues.

The role requires operation of a company or rental vehicle, and an acceptable MVR status with a valid driver’s license. The position involves following planned routes, loading and unloading orders, and coordinating with the distribution center

Qualifications

• HS Diploma or GED strongly preferred.
• 2–5 years of related delivery/driver experience.
• Valid driver's license and acceptable MVR status.

Responsibilities

• Delivers customer orders safely within a service area, interfacing with customers on order issues and following planned routes.
• Loads inventory into trucks and unloads orders at customer sites using material handling equipment; provides professional customer service.
• Reviews order manifests to ensure orders and routes are complete and accurate.
• Performs pre- and post-trip inspections in line with DOT regulations and internal policies.
• Maintains routine contact with the distribution center for delivery interruptions or missing orders.
• Prepares and maintains vehicle and customer order records per company policies.
• Contacts customers to provide delivery status updates.
• Provides feedback to management on escalated customer service and sales issues.

Skills

Delivery to customers (box truck)

Operate material handling equipment

Education

HS Diploma or GED

Job description

HD Supply is seeking a delivery driver to make customer deliveries using a company-provided or rental vehicle in Massachusetts. You will maintain records of deliveries, inspect and maintain delivery vehicles, and provide customer service on order issues.

The role requires operation of a company or rental vehicle, and an acceptable MVR status with a valid driver’s license. The position involves following planned routes, loading and unloading orders, and coordinating with the distribution center