Box Office Ticket Seller, Part-time

AXS; Denver (CO); On-site; USD 10,000 - 60,000; Part time

Job summary

AXS is looking for a Box Office Ticket Seller in Denver. This role involves assisting customers with ticket purchases, providing venue information, and handling cash transactions. Ideal candidates should excel in guest service with experience in ticket selling preferred. Join AXS and play a part in enhancing the fan experience at events.

Qualifications

• 1-2 years of experience in ticket selling preferred.
• Exceptional guest and client service capabilities.
• Ability to work in a fast-paced environment.

Responsibilities

• Assist customers with ticket purchases and provide venue information.
• Open and close ticket windows, reconcile daily ticket sales.
• Handle cash transactions and balance tickets sold.

Skills

Guest service

Communication

Cash handling

Education

High School diploma

Job description

AXS connects fans with the artists and teams they love. Each year we sell millions of tickets to thousands of incredible events – from concerts and festivals to sports and theater – at some of the most iconic venues in the world. Since our founding in 2011, we’ve consistently pushed the industry forward and improved experiences for fans, making it easier than ever to discover events, find the perfect seats, and enjoy unforgettable live entertainment, and we continue to lead the evolution of our industry today.

We’re passionate about improving the fan experience and providing game-changing solutions for our clients, and we’re always looking for smart, motivated people to help make it happen. Bring your enthusiasm, your big ideas, and your desire to team up with some of the best and brightest in technology and entertainment. Together we keep the world cheering.

The Role

AXS is seeking Box Office Ticket Sellers for the City of Denver. In this role, you’ll be responsible for assisting customers with ticket purchases. Distributing will call to customers for various events. Informing customers of general Venue information (i.e., upcoming events, ticket availability, event selection, and general parking information). At the end of his/her shift, employee will reconcile all sales and will call receipts.

What you’ll be doing….

• Opens and or closes ticket window as required
• Accurately dispenses tickets as requested by patrons
• Accepts payment and make change accurately
• Maintains accurate count when selling hard tickets or accesses computer for count of computer printed tickets
• Completes daily ticket sales report
• Keeps accurate daily balance sheet of cash received and tickets sold
• Balances sales and change bank and submits cash to Box Office Supervisor or Manager for audit
• Handles Will-Call window according to procedure, or other related duties assigned by supervisor
• Assist customers with general venue information (i.e. event availability, event pricing, event seat selection, event scheduling, general parking information).
• Assist Patrons with finding their mobile tickets, resolving issues they may have with their mobile tickets in cooperation with a ticketing supervisor

Skills and experience we're seeking:

• Exceptional guest and client service capabilities
• Ability to work well with different personalities in a fast-paced environment
• Exceptional interpersonal and communication skills
• Must be available to work evenings, weekends, and holidays as dictated by events
• Must be able to accurately and efficiently deal with large quantities of cash or other payment methods such as credit cards, checks or money

And you’ll really get our attention if you have…

• 1- 2 yrs experience in ticket selling
• Any combination of education and experience that provides the required knowledge, skills and abilities. College degree preferred, but not required. High School diploma required.

Shift Information

Pay Scale: $18.81

Bonus: This position is not eligible for a bonus under the current bonus plan requirements.

Benefits: Part-time:This position is not currently eligible for benefits

More about AXS

AXS , a subsidiary ofAEG , sells millions of tickets each year for over 500 premier venues, sports teams, and event organizers across North America, Europe, Asia, Australia and New Zealand. Clients include First Avenue, USGA, Red Rocks Amphitheatre, Crypto.com Arena, Coachella, Stagecoach, The O2, and B.League (Japan).

Headquartered in Downtown Los Angeles, California,AXS employs more than 500 professionals in multiple locations worldwide. In each location you’ll find a team of dedicated, diverse employees (we’ve dubbed ourselves “Fanatix”) who create groundbreaking products and services in a fun, fast-paced environment.

For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer.

Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations.

We are dedicated to a diverse, inclusive and authentic workplace, so if you’re excited about this role but can't "check every box"in the job description, we encourage you to apply anyway. You may be the right candidate for this or other roles.

We’re an equal opportunity employer and never discriminate based on gender, age, race, religion, color, national origin, sexual orientation, marital status, veteran status, or disability status.

AEG reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship. AEG may require an employee to perform duties outside their normal description.

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