Bowling and Events Associate

Round1 Entertainment Inc; Santa Ana (CA); On-site; USD 31,000 - 36,000; Full time

Benefits offered by this job

1 hour of time play (non-prize) arcade

90 minutes of bowling per week (shoes)

1 hour of karaoke/billiards per week

50% discount on food items per working

1 free beverage per working shift

Job summary

Round1 Entertainment Inc. in Santa Ana, CA, is hiring for a front-line customer service role in a busy bowling/arcade environment. You will handle guest service tasks, enforce age restrictions, and contribute to a safe, clean, and enjoyable experience for players.

High School diploma or GED is required. Preferred 1–2 years in hospitality or retail, and the job involves navigating a loud, active setting with physical duties.

Qualifications

• High School diploma or GED required.
• One to two years' experience in hospitality or retail preferred.

Responsibilities

• Conducts alcohol and age restriction control in accordance with company policies.
• Conducts lost and found procedures in accordance with company policies.
• Seeks constant improvement or more efficient and less expensive ways and means in department work processes.
• Complies and maintains the confidentiality of all company policies and procedures.
• Responsible for maintaining a clean and safe working area.

Skills

Customer service

Communication

Education

High School diploma or GED

Job description

Are you into video games, bowling, or karaoke? Are you friendly, and outgoing? Do you enjoy being around people and working in a fun environment? Then you’re the kind of person we’d love to hire.

This position is responsible for providing exceptional customer service while supporting the operation of the Bowling Department.

Please note you must have a High School Diploma or GED to apply.

Essential Duties:

• Conducts alcohol and age restriction control in accordance with company policies.
• Conducts lost and found procedures in accordance with company policies.
• Seeks constant improvement or more efficient and less expensive ways and means in department work processes.
• Complies and maintains the confidentiality of all company policies and procedures.
• Responsible for maintaining a clean and safe working area.

Qualifications:

• High School diploma and preferred one to two years of experience in a hospitality or retail environment.

Work Environment:

• While performing the duties of this job, the employee regularly works in a bowling center/arcade environment where high levels of noise, dust, and activity can be expected.
• The noise level in the work environment is usually loud.

Physical Demands:

• While performing the duties of this job, the employee is regularly required to bend, stretch, twist, climb, and have a high level of mobility/flexibility in small spaces.
• The employee is required to stand and walk for extended periods of time without breaks during busy times.
• In addition, the employee will need to be able to use their hands/fingers to handle and feel, and reach with their hands and arms.
• Lifting and/or moving up to 100 lbs with assistance is required.

Benefits:

• 1 hour of time play (non-prize) arcade games per week.
• 90 minutes of bowling per week (shoes included).
• 1 hour of karaoke/billiards per week.
• 50% discount on food items per working shift.
• 1 free beverage per working shift.

The above job description identifies the essential job functions and skills needed by the person or persons assigned to this position. These job functions and skills are not intended to be a complete and exhaustive list of all responsibilities, duties, and skills required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. The information contained herein is subject to change at the company’s discretion.