Bowl Barista (Livermore)

Palmetto Superfoods; Livermore (CA); On-site; USD 10,000 - 60,000; Part time

Job summary

Palmetto Superfoods is seeking a Bowl Barista in Livermore, responsible for preparing high-quality superfood bowls and providing excellent customer service. Candidates should exhibit strong communication, problem-solving skills, and a positive attitude while adhering to food safety standards. Join a growing team dedicated to clean and nourishing ingredients with opportunities for leadership growth.

Benefits

401k Match

Paid Time Off/Sick Leave

Free Bowl or Smoothie on each day worked

15% off Discount for Friends and Family

Growth opportunities into leadership roles

Qualifications

• Strong problem-solving skills and a calm, confident approach to challenges.
• Ability to work in a fast-paced environment with a sense of urgency.
• Reliable, punctual, and team-oriented.

Responsibilities

• Prepare and serve bowls and smoothies by following recipes.
• Explain health benefits of ingredients to customers.
• Maintain cleanliness and adhere to food safety guidelines.

Skills

Customer Service

Communication

Problem Solving

Education

Food Safety Certificate

Job description

Job Title: Bowl Barista (Livermore Location).

Location: Livermore, California.

Part-time, Hourly, On-site.

ABOUT THE JOB:

Hiring Team Members, Shift Leaders, & Assistant Managers!
At Palmetto Superfoods, we specialize in making one-of-a-kind superfood bowls with authentic Brazilian Açaí coupled with an array of additional bases and toppings that compliment your tastebuds! Either have it your way and build your own or choose a signature blend. Our mission is to fuel a better you, one blend at a time. We focus on clean, healthy, and nourishing ingredients only. No additives, no processed ingredients, and nothing artificial. Whole & real foods only. We are growing every day and are looking for highly skilled individuals with enormous potential to join our team and grow alongside us! We look forward to hearing your story.

We are hiring:

• Team Members: Starting at $17.50/hr-$19/hr (depending on experience).
• Shift Leaders: Starting at $20/hr-$22/hr (depending on experience).
• Assistant Manager: Starting at $23/hr-$25/hr (depending on experience).

DUTIES/RESPONSIBILITIES:

• Prepare and serve bowls and smoothies by following Palmetto Superfoods’ signature recipes, mastering each step to consistently deliver beautifully crafted, high-quality products.
• Confidently explain the health benefits of ingredients to customers in an upbeat and informative manner.
• Prioritize providing excellent customer service, including being positive and extremely polite, such as proactively informing guests of accurate wait times.
• Maintain thorough knowledge of food items, Palmetto Superfoods recipes, and ingredients.
• Effectively handle special circumstances or guest concerns with professionalism, attentiveness, and care.
• Step in to assist at the register and digital ordering platforms as needed, providing fast and friendly checkout service to ensure a smooth customer experience.
• Fully understand and adhere to the brand’s Employee Handbook (EHB) and Standard Operating Procedures (SOPs) at all times.
• Prepare food while following health, safety, and sanitation guidelines accordingly to proper Palmetto Superfoods preparation and safety procedures.
• Properly stock, rotate, and organize deliveries in a timely manner and at an appropriate time to ensure freshness and minimize waste.
• Wash blenders, containers, and ice cream scoopers, and return them to their designated areas.
• Continuously and thoroughly clean the kitchen, lobby, and outside area.
• Communicate effectively with other staff members and work as a team player to ensure that all orders are punctual and accurate.
• Communicate with managers about scheduling related matters in a timely manner, such as requesting time off.
• Practice punctuality by showing up on time and optimally taking breaks for the appropriate duration.
• Complete all opening, mid-shift, and closing responsibilities as scheduled, and follow daily and weekly reminders to keep everything running smoothly.
• Practice effective cost-cutting measures to maximize team success.
• Track food quality and promptly report inventory needs to ensure consistent product availability.
• Perform ad-hoc tasks as requested by management.
  
  

REQUIREMENTS/MINIMUM QUALIFICATIONS:

• Must be able to comfortably operate a basic computer and POS system to complete tasks, such as handling order receipts.
• Food Safety Certificate is required prior to employment.
• Exhibit a positive and down-to-earth personality, top-notch customer service, and active engagement in person and digital formats.
• Strong problem-solving skills and a calm, confident approach to challenges.
• Excellent communication, time management, and multitasking abilities.
• Must be reliable, punctual, and team-oriented.
• Be flexible and be able to work a part-time shift during our hours of 7 AM to 9 PM.
• Availability to work early mornings at open or closing times is preferred and compensated at a higher differential (depending on skills and experience).
• Must adhere to all health, safety, and sanitation requirements.
• Must be able to stand for long periods and occasionally lift medium-weight boxes.
• Ability to move quickly and with a sense of urgency to meet the demand of a fast-paced work environment.
• Maintain a clean and work-appropriate personal appearance while on shift.
• Come to work with a positive attitude and willingness to work well with others.
• Food experience or an active Food Handler Permit is a PLUS!
• Computer/Mobile knowledge is a PLUS!
  
  

BENEFITS:

• 401k Match.
• Paid Time Off/Sick Leave.
• Food Handler (Paid) Training/Reimbursement.
• 100% off (free) Bowl or Smoothie on each day worked.
• 15% off Discount for Friends and Family.
• Commuter Reimbursements when applicable.
• Access to Social/ Influencer Events such as Outside Lands Music Festival (Based on Employee Status).
• Access to Sport Events such as Warriors, Concerts at Chase Center, & 49ers at Levi's Stadium (Based on Employee Status).
• Growth opportunities into leadership roles such as Shift Supervisor, Assistant Manager, or General Manager.