Bowl Attendant - Guest Experience & Safety

Dave & Buster's Management Corporation, Inc.; Knoxville (TN); On-site; USD 10,000 - 23,000; Full time

Benefits offered by this job

50% off food, beverages, activities, &

Tuition Reimbursement Program

Be part of a New Center Opening Team

Job summary

Main Event Entertainment in Knoxville is seeking a Bowl Attendant to warmly welcome Guests, answer questions, and guide them through activities and lane setup. You will ensure safety, cleanliness, and high-energy service while using bowling systems to help guests have a memorable experience.

Responsibilities include promoting activities, handling lane issues, processing payments, and maintaining a tidy Bowl Desk and lanes.

Qualifications

• Prior food and beverage or retail experience a plus but not required.
• Guest-focused mindset is essential for guest satisfaction.
• Teamwork is a must in a fast-paced entertainment venue.
• Strong problem-solving and multi-tasking skills are valued.
• Ability to learn and use multiple systems that support the business.
• Effective communication with Management, Team Members, and Guests.

Responsibilities

• Upholding cleanliness and safety standards.
• Welcome and engage with guests as a FUN ambassador.
• Promoting and recommending activities based on guest needs and availability.
• Troubleshooting lane malfunction calls.
• Issuing and cleaning bowling shoes; maintaining shoe organization.
• Escorting guests to their lane and assisting with lane setup and ball selection.
• Ensuring guests adhere to safety standards.
• Processing payment transactions and welcoming guests back.
• Maintaining a clean Bowl Desk and lanes; completing side duties.

Skills

Guest-focused mindset

Teamwork

Problem-solving

Multi-tasking

System learning

Communication skills

POS systems

Tools

POS systems

Job description

Main Event Entertainment in Knoxville is seeking a Bowl Attendant to warmly welcome Guests, answer questions, and guide them through activities and lane setup. You will ensure safety, cleanliness, and high-energy service while using bowling systems to help guests have a memorable experience.

Responsibilities include promoting activities, handling lane issues, processing payments, and maintaining a tidy Bowl Desk and lanes.