Bowl Attendant

Dave & Buster's Inc.; Taylor (MI); On-site; USD 19,000 - 24,000; Full time

Benefits offered by this job

50% off food

Unlimited gameplay

Tuition reimbursement

Internal promote culture

New Center Opening Team

Rewards program

Paid time off

Family Fund

Certified Trainer

Job summary

Main Event Entertainment seeks Bowl Attendants to warmly welcome guests and act as the information source for activities and specials. You will guide guests through the bowling experience, help with lane setup, and ensure safety and sanitation standards are met.

Responsibilities include promoting activities, troubleshooting lane issues, handling payments, and keeping the Bowl Desk and lanes organized. The role requires energy, guest focus, teamwork, and availability for varied shifts.

Qualifications

• Prior food/beverage or retail experience is a plus but not required.
• Guest-focused mindset and a friendly, engaging attitude.
• Teamwork is essential to deliver a great guest experience.
• Strong problem-solving and multi-tasking abilities.
• Ability to learn and use multiple guest services systems.
• Clear communication with management, colleagues, and guests.
• Availability to work days, nights, and weekends.

Responsibilities

• Uphold cleanliness and safety standards in the bowling environment.
• Welcome guests and act as a FUN ambassador while guiding activities.
• Promote and recommend activities based on guest needs.
• Troubleshoot lane malfunctions and assist guests with lanes.
• Issue and clean bowling shoes and maintain shoe organization.
• Escort guests to lanes and assist with lane setup and ball selection.
• Ensure guests follow bowling safety standards.
• Process payments and greet guests returning to the venue.
• Maintain a clean Bowl Desk, lanes and perform side duties.

Skills

Guest-focused mindset

Teamwork

Problem solving

Multitasking

Learning systems

Communication

Availability

Job description

Job Description:

At Main Event, our Bowl Attendants set the stage for our Guests by providing a warm welcome and serving as their information source for all activities and specials! As a Bowl Attendant, you are helpful, knowledgeable, and have high energy, so you can guide our Guests through the activities we offer to ensure their experience is FUN and memorable. You're an expert in ensuring the bowling experience is exceptional and using the various systems to perform your job successfully! You're also dedicated to delivering the highest standards in safety and sanitation.

WHAT WILL YOU BE DOING DAILY?

• Upholding our cleanliness and safety standards (We take this seriously!)
• Welcome and engage with all guestswhile being a FUN ambassador!
• Promoting and recommending activities based on a Guest's needs and activity availability
• Troubleshooting and handling lane malfunction calls
• Issuing and cleaning bowling shoes; maintaining shoe organization
• Escorting Guests to their lane and assisting them with their lane setup and ball selection
• Ensuring Guests adhere to all bowling safety standards (gotta play safe!)
• Processing payment transactions and welcoming our Guests back
• Maintaining a clean and organized Bowl Desk and lanes; completing side duties

POSITION REQUIREMENTS

• Prior food and beverage or retail experience a plus but not required
• Guest-focused mindset (We heart our Guests!)
• Teamwork is a must (Teamwork makes the dream work!)
• Strong problem-solving and multi-tasking skills
• Ability to learn and utilize multiple systems that support the business
• Can effectively communicate with Management, Team Members, and Guests
• Availability to workdays, nights, and/or weekends

PERKS!

Main Event Team Members are expected to give their best on the job, so we do our part in making sure we give you what you need to stay motivated, valued, and embrace living your best life!

• Awesome culture that’s inclusive, rewarding, and FUN!
• 50% off food, beverages, activities, and unlimited gameplay!
• Tuition Reimbursement Program (yes, please!)
• We help others grow! (internal promote culture)
• Be part of a New Center Opening Team!
• Our rewards and recognition program rock!
• Benefits and paid time off (for those who qualify)
• Our Family Fund helps our Team Members financially in their time of need
• Become a Certified Trainer (aka, the best of the best!)

Main Event Entertainment is an Equal Opportunity Employer

Salary Range:

13.73

17.25

We are an equal opportunity employer and participate in E-Verify in states where required.