Bowl Attendant

Dave & Buster's Management Corporation, Inc.; Orlando (FL); On-site; USD 19,000 - 20,000; Full time

Benefits offered by this job

50% off food and drinks

Unlimited gameplay

Tuition Reimbursement

New Center Opening Team

Rewards and recognition program

Paid time off

Job summary

Main Event Entertainment is seeking Bowl Attendants to welcome guests, guide activities, and ensure a fun, safe, and memorable experience at our Orlando centers. You’ll help with lane setup, shoe cleaning, game promotion, and payments while keeping a clean Bowl Desk.

Join a fast-paced team with opportunities for growth. Prior food/beverage experience is a plus, and on-the-job training is provided in a vibrant, family-friendly environment.

Qualifications

• Prior food and beverage or retail experience a plus but not required.
• Guest-focused mindset and positive attitude.
• Teamwork and collaboration with staff.
• Strong problem-solving and multi-tasking abilities.
• Ability to learn and use multiple operating systems.
• Clear communication with management, teammates and guests.
• Flexible to work days, nights, and weekends.

Responsibilities

• Welcome guests and act as a FUN ambassador.
• Uphold cleanliness and safety standards in the center.
• Promote activities based on guest needs and availability.
• Troubleshoot lane malfunctions and assist guests with setup.
• Issue and clean bowling shoes and maintain organization.
• Escort guests to lanes and assist with ball selection.
• Process payments and greet guests returning to the venue.
• Maintain a clean Bowl Desk and lanes, perform side duties.

Skills

Guest-focused mindset

Teamwork

Problem-solving

Multi-tasking

Systems knowledge

Communication

Availability

Tools

POS systems

Job description

At Main Event, our Bowl Attendants set the stage for our Guests by providing a warm welcome and serving as their information source for all activities and specials! As a Bowl Attendant, you are helpful, knowledgeable, and have high energy, so you can guide our Guests through the activities we offer to ensure their experience is FUN and memorable. You’re an expert in ensuring the bowling experience is exceptional and using the various systems to perform your job successfully! You’re also dedicated to delivering the highest standards in safety and sanitation.

Walking into a Main Event is like entering a new world of lights, music, entertainment, and laughter. Every Guest is greeted by the genuine, glowing faces of Main Event Team Members as they see splashes of color and new opportunities to play. Each center is full of passionate, driven people who are serving others and making memories that bring to life our chef-inspired meals, full-service catering with private rooms, high-energy bar with the latest audio-visual technology, space for birthday parties for kids and adults, and party rooms for corporate, school, and league events. A trip to Main Event is a chance for the whole family to reconnect, celebrate, compete, eat, and play. When you’re with us, each and every moment together is the Main Event.

WHAT WILL YOU BE DOING DAILY?

• Upholding our cleanliness and safety standards (We take this seriously!)
• Welcome and engage with all guests while being a FUN ambassador!
• Promoting and recommending activities based on a Guest’s needs and activity availability
• Troubleshooting and handling lane malfunction calls
• Issuing and cleaning bowling shoes; maintaining shoe organization
• Escorting Guests to their lane and assisting them with their lane setup and ball selection
• Ensuring Guests adhere to all bowling safety standards (gotta play safe!)
• Processing payment transactions and welcoming our Guests back
• Maintaining a clean and organized Bowl Desk and lanes; completing side duties

POSITION REQUIREMENTS

• Prior food and beverage or retail experience a plus but not required
• Guest-focused mindset (We heart our Guests!)
• Teamwork is a must (Teamwork makes the dream work!)
• Strong problem-solving and multi-tasking skills
• Ability to learn and utilize multiple systems that support the business
• Can effectively communicate with Management, Team Members, and Guests
• Availability to workdays, nights, and/or weekends

PERKS!

• Main Event Team Members are expected to give their best on the job, so we do our part in making sure we give you what you need to stay motivated, valued, and embrace living your best life!
• Awesome culture that’s inclusive, rewarding, and FUN!
• 50% off food, beverages, activities, and unlimited gameplay!
• Tuition Reimbursement Program (yes, please!) We help others grow! (internal promote culture)
• Be part of a New Center Opening Team!
• Our rewards and recognition program rock!
• Benefits and paid time off (for those who qualify)
• Our Family Fund helps our Team Members financially in their time of need
• Become a Certified Trainer (aka, the best of the best!)
• Main Event Entertainment is an Equal Opportunity Employer Salary Range: 14 - 14.5

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