Bowl Attendant

Main Event; Hoffman Estates (IL); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Awesome culture

50% off food, beverages, activities, &

Tuition reimbursement

Internal promotion

New Center Opening Team

Rewards program

Benefits and PTO

Family Fund

Certified Trainer

Job summary

Main Event in Hoffman Estates is seeking a friendly Bowl Attendant to welcome Guests, explain activities, and ensure a safe, memorable bowling experience. You’ll guide guests, manage lane setups, and handle shoe service while promoting available activities.

Ideal candidates thrive in a fast-paced, team-driven environment, with strong communication and problem-solving skills. Availability for days, nights, and weekends is needed; benefits include employee perks and growth opportunities.

Qualifications

• Food and beverage or retail experience is a plus but not required.
• Guest-focused mindset and welcoming attitude.
• Teamwork is essential in a fast-paced environment.
• Strong problem-solving and multi-tasking abilities.
• Ability to learn and use multiple systems supporting the business.
• Clear communication with management, team members, and guests.
• Availability to work days, nights, and weekends.

Responsibilities

• Uphold cleanliness and safety standards.
• Greet guests and act as a FUN ambassador.
• Promote activities based on guest needs and availability.
• Troubleshoot lane issues and malfunctions.
• Issuing and cleaning bowling shoes; maintain shoe area.
• Escort guests to lanes and assist with lane setup and ball selection.
• Ensure bowling safety standards are followed.
• Process payments and greet guests returning.
• Keep Bowl Desk and lanes neat and organized; perform side duties.

Skills

Guest focus

Teamwork

Problem solving

Multi-tasking

Systems literacy

Communication

Job description

Job Description

At Main Event, our Bowl Attendants set the stage for our Guests by providing a warm welcome and serving as their information source for all activities and specials! As a Bowl Attendant, you are helpful, knowledgeable, and have high energy, so you can guide our Guests through the activities we offer to ensure their experience is FUN and memorable. You’re an expert in ensuring the bowling experience is exceptional and using the various systems to perform your job successfully! You’re also dedicated to delivering the highest standards in safety and sanitation.

WHAT WILL YOU BE DOING DAILY?

• Upholding our cleanliness and safety standards (We take this seriously!)
• Welcome and engage with all guests while being a FUN ambassador!
• Promoting and recommending activities based on a Guest’s needs and activity availability
• Troubleshooting and handling lane malfunction calls
• Issuing and cleaning bowling shoes; maintaining shoe organization
• Escorting Guests to their lane and assisting them with their lane setup and ball selection
• Ensuring Guests adhere to all bowling safety standards (gotta play safe!)
• Processing payment transactions and welcoming our Guests back
• Maintaining a clean and organized Bowl Desk and lanes; completing side duties

POSITION REQUIREMENTS

• Prior food and beverage or retail experience a plus but not required
• Guest-focused mindset (We heart our Guests!)
• Teamwork is a must (Teamwork makes the dream work!)
• Strong problem-solving and multi-tasking skills
• Ability to learn and utilize multiple systems that support the business
• Can effectively communicate with Management, Team Members, and Guests
• Availability to workdays, nights, and/or weekends

PERKS!

Main Event Team Members are expected to give their best on the job, so we do our part in making sure we give you what you need to stay motivated, valued, and embrace living your best life!

• Awesome culture that’s inclusive, rewarding, and FUN!
• 50% off food, beverages, activities, and unlimited gameplay!
• Tuition Reimbursement Program (yes, please!)
• We help others grow! (internal promote culture)
• Be part of a New Center Opening Team!
• Our rewards and recognition program rock!
• Benefits and paid time off (for those who qualify)
• Our Family Fund helps our Team Members financially in their time of need
• Become a Certified Trainer (aka, the best of the best!)

Main Event Entertainment is an Equal Opportunity Employer

Salary Range:

15.4-17

We are an equal opportunity employer and participate in E-Verify in states where required.