Boutique Wine Brand Ambassador (SoHo)

Leap Inc; New York (NY); On-site; USD 26,174 - 30,307; Full time

Benefits offered by this job

Bonus eligible

Health benefits

EAP (AllOne Health)

401(k)

Paid time off

Employee discount

Job summary

Leap Inc. in New York's SoHo boutique is seeking a passionate Sales Associate who thrives on delivering outstanding customer experiences and building real connections.

You'll represent the brand with enthusiasm, learn product knowledge, and support daily store operations, including opening/closing procedures and keyholder duties as needed. This role offers hourly pay and opportunities to grow within a fast-paced retail environment.

Qualifications

• Previous retail, hospitality, or customer-facing experience preferred.
• Passion for creating exceptional customer experiences and building authentic connections.
• Strong communication skills with the ability to engage a diverse range of customers.
• Ability to learn product knowledge and confidently share brand stories.
• Team-oriented mindset with a willingness to support store priorities and collaborate with others.
• Ability to take ownership of assigned store responsibilities, including opening/closing procedures and keyholder duties as needed.
• Maintains a clean, organized, and fully stocked sales floor to support an exceptional guest experience.
• Dependable, adaptable, and comfortable working in a fast‑paced retail environment.
• Flexible availability, including days, evenings, weekends, holidays, and peak retail periods.
• Ability to actively work on the sales floor, including standing, walking, and lifting up to 50 lbs.
• Must be at least 21 years of age.

Responsibilities

• Deliver an exceptional customer experience through authentic engagement and personalized recommendations.
• Drive sales through proactive engagement and strong selling behaviors.
• Develop product knowledge to educate customers and build purchase confidence.
• Support store operations with visual merchandising, replenishment, cleanliness, and daily tasks.
• Complete opening and closing procedures and handle keyholder duties as needed.
• Collaborate with teammates and leadership to achieve store goals and maintain a positive team environment.

Skills

Retail experience

Customer-focused

Communication skills

Product knowledge

Team player

Ownership mindset

Store upkeep

Dependable & adaptable

Flexible availability

Physical stamina

21+ years old

Job description

Leap Inc. in New York's SoHo boutique is seeking a passionate Sales Associate who thrives on delivering outstanding customer experiences and building real connections.

You'll represent the brand with enthusiasm, learn product knowledge, and support daily store operations, including opening/closing procedures and keyholder duties as needed. This role offers hourly pay and opportunities to grow within a fast-paced retail environment.