Boutique Stylist — Elevate Customer Experience

URBN Urban Outfitters, Inc.; Virginia Beach (VA); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

PTO

Employee discounts

Retirement savings

Job summary

URBN Urban Outfitters, Inc. in Virginia Beach is seeking a stylist to drive sales by delivering a genuine, brand-aligned experience on the sales floor. You will engage customers with product knowledge, spark conversations, and tailor recommendations to each guest.

You will collaborate with the team, participate in daily briefings, stay informed on current trends, and support Visual and store operations to uphold profitability and customer satisfaction.

Qualifications

• Love for the FP brand.
• Experience in customer service.
• Experience being a team player.
• Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays.

Responsibilities

• Acts as a brand representative reflecting the company values; drives the store experience on the sales floor through an energized pace.
• Initiates conversation, shares advice and product knowledge to interact with the customer in every zone in a personalized, genuine way.
• Utilizes technology to be well-informed on events and special offers in store and online to enhance the customer experience with an omni perspective.
• Contributes to an inclusive and people-first philosophy by being positive, respectful and helpful to others.
• Collaborates with peers and leadership, sharing ideas with the team and actively participating in daily meetings, store initiatives, and brand focuses.
• Participates in the learning and sharing of product knowledge, current trends, and personal styling priorities to inspire the customer.
• Maintains Free People’s visual and operational standards while keeping the focus on the customer.
• Supports the shipment process to gain awareness of product including what’s new and what’s reship.
• Adheres to store’s safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the store.

Skills

Customer service

Team player

Flexible hours

Brand passion

Job description

URBN Urban Outfitters, Inc. in Virginia Beach is seeking a stylist to drive sales by delivering a genuine, brand-aligned experience on the sales floor. You will engage customers with product knowledge, spark conversations, and tailor recommendations to each guest.

You will collaborate with the team, participate in daily briefings, stay informed on current trends, and support Visual and store operations to uphold profitability and customer satisfaction.