Boutique Sales & Style Advisor — Elevate Client Experience

Marcjacobs; Oxon Hill (MD); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k matching

Paid holidays

Vacation time

Sick and personal time

Employee discounts on Marc Jacobs

Job summary

Marc Jacobs at National Harbor in Oxon Hill, MD is seeking a Sales Associate to drive sales and deliver exceptional client experiences. You will engage in clienteling, showcase styling expertise, and support store operations while staying knowledgeable about product DNA and seasonal trends.

The role requires 1+ years in retail or related customer service, strong communication, and flexibility to work evenings, weekends, and holidays. Join a team passionate about Marc Jacobs and brand excellence.

Qualifications

• Minimum 1 year in retail or a customer-service role.
• Proven ability to generate sales and develop client relationships.
• Strong verbal and written communication skills.
• Delivers excellent customer service with empathy and enthusiasm.
• Promotes brand DNA and product knowledge to customers.
• Proactive in client data capture and follow-up.

Responsibilities

• Achieve or exceed individual and store sales KPIs.
• Keep the store guest-ready with an inviting ambience.
• Provide styling expertise and product knowledge to drive sales.
• Nurture client relationships and capture data for clienteling.
• Coordinate with colleagues and management for smooth operations.

Skills

Sales experience

Clienteling

Customer service

Communication

Microsoft Office

POS operation

Flexibility scheduling

Education

Retail/Customer service experience

Tools

POS system

Microsoft Office

Job description

Marc Jacobs at National Harbor in Oxon Hill, MD is seeking a Sales Associate to drive sales and deliver exceptional client experiences. You will engage in clienteling, showcase styling expertise, and support store operations while staying knowledgeable about product DNA and seasonal trends.

The role requires 1+ years in retail or related customer service, strong communication, and flexibility to work evenings, weekends, and holidays. Join a team passionate about Marc Jacobs and brand excellence.