Boutique Sales Representative

International Shoppes LLC; Houston (TX); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Full Time

Medical

Dental

401K

Merchandise Discounts

Paid time off

Sign on Bonus

Base pay + commission

Job summary

International Shoppes LLC is seeking a Boutique Sales Representative in Houston, TX, to deliver exceptional service to travelers at George Bush Intercontinental Airport. The role focuses on understanding client needs, guiding luxury purchases, and maintaining an elevated shopping environment.

The ideal candidate will have at least 2 years of luxury retail experience, strong communication, and the ability to meet sales objectives while representing a premium brand.

Qualifications

• Minimum 2 years of luxury retail experience.
• Exceptional customer service skills and client focus.
• Strong storytelling and communication abilities.
• Ability to meet and exceed sales objectives.
• Desire to learn product knowledge and brand stories.
• Welcoming, approachable luxury environment creator.

Responsibilities

• Provide excellent, specialized customer service to clients.
• Engage clients to understand needs and guide purchases.
• Lead on floor selling to achieve sales goals.
• Attend vendor and brand trainings as required.
• Maintain a welcoming luxury shopping environment on shift.

Skills

Luxury retail

Customer service

Communication

Sales targets

Product knowledge

Team player

Job description

Boutique Sales Representative

International Shoppes LLC Houston, Texas, United States

About this position

International Shoppes is all about delivering the best service and product assortment to the traveling public since 1951.

We are currently located in New York's JFK International Airport; Terminals 1,4 and 5, Washington DC's Dulles International Airport; Terminal B, Connecticut's Bradley International Airport; Main Terminal, Houston's George Bush Intercontinental Airport; Terminals C & D and our newly acquired operations, Daniel K. Inouye International Airport (HNL) in Honolulu and Kahului Airport (OGG) in Maui. Our offerings also extend to luxury watches and fine jewelry, providing travelers with a truly elevated shopping experience. We are currently seeking an experienced Boutique Sales Associate to join our dynamic team and contribute to our tradition of excellence in travel retail.

Job Description: The Boutique Sales Representative at Houston International Airport provides excellent and specialized customer service by engaging with clients to best understand their needs.

We Offer:

• Full Time
• Benefits: Medical, Dental, 401K
• Merchandise Discounts
• Paid time off
• Positive work environment
• Sign on BONUS
• Base pay + commission, Sales goals based

The Ideal Candidate:

• MUST have relevant luxury retail sales experience and possess exceptional customer service skills
• Caring, authentic trusted client advisor: an intuitive sales associate with a passion for style.
• A powerful communicator, handling clients with personal care, putting them at the center of every decision.
• The ability to meet and exceed sales objectives
• Desire to learn and expand on product knowledge
• Ability to establish a welcoming and approachable luxury environment.

The Expectation:

• Demonstrate a thorough knowledge of the merchandise features and benefits to maximize the sale opportunity
• Create a long‑term authentic bond with clients by making them feel the experience is truly about them.
• Demonstrate active leadership on the selling floor, to drive individual and team objectives and be accountable for sales results.
• Attend all required training sessions held by the vendor and/or International Shoppes International Shoppes

Qualifications:

• Acting and thinking first of the client and their experience, you have an in‑depth knowledge of the desires, needs and expectations of luxury clients.
• Being a master of storytelling and the art of asking engaging questions.
• Previous luxury retail sales experience required.
• Strong interpersonal and communication skills; ability to read, write, and interpret instructional documents.
• Ability to effectively communicate with customers, peers and management.
• Ability to multi‑task while being attentive to customers and remaining flexible to the needs of the business.
• Ability to work as part of a team and take initiative independent of direct supervision.

Professional Requirements:

• Minimum of 2 years of luxury retail experience
• Valid passport required, subject to International and/ or Domestic travel.
• Strong selling capabilities and notable customer service skills
• Elevated ability to communicate effectively both written and orally
• Talented negotiation prowess with a passion for the art of selling
• Ability to attend team meetings and / or brand trainings.
• Must be able to work flexible schedule throughout the week
• Bilingual is a PLUS

Note: All candidates will be required to complete a thorough Port Authority Security background check.

We are an Equal Opportunity Employer

Must be available to work weekends / holidays.

Schedule consists of mixed opening AND closing shifts.

Salary Information

$17 - $18.5Hourly Wage