Boutique Sales Associate

International Shoppes, LLC.; Hempfield Township (Westmoreland County); On-site; USD 40,000 - 70,000; Full time

Benefits offered by this job

Full Time

Paid time off

Sign on BONUS

Positive work environment

Job summary

International Shoppes, LLC. is seeking a Boutique Sales Representative at JFK Airport to deliver exceptional service to luxury clients.

An ideal candidate has proven high-end retail sales experience and a passion for style, capable of engaging clients and building lasting relationships on the shop floor. The role requires bilingual ability (English/Arabic or English/Korean), excellent communication, and the drive to meet sales targets while upholding loss prevention policies in a premium airport

Qualifications

• Must have relevant high end luxury retail sales experience and exceptional customer service skills.
• Master storyteller with the art of asking engaging questions.
• Bilingual in English/Arabic and/or English/Korean.

Responsibilities

• Provide excellent, specialized customer service at JFK Airport to understand client needs.
• Demonstrate product knowledge and maximize sale opportunities on the selling floor.
• Lead on-floor selling initiatives, meet/exceed sales objectives, and attend required vendor/training sessions.
• Adhere to loss prevention policies and maintain a welcoming luxury environment.

Skills

Luxury retail sales

Customer service

Storytelling & communication

Bilingual (English/Arabic)

Bilingual (English/Korean)

Job description

International Shoppes has been delivering exceptional service and premium retail experiences to travelers since 1951. We proudly operate across some of the nation's busiest airports, including John F. Kennedy International Airport (JFK), Washington Dulles International Airport (IAD), Bradley International Airport (BDL), George Bush Intercontinental Airport (IAH), Daniel K. Inouye International Airport (HNL), and Kahului Airport (OGG). We are committed to providing an outstanding shopping experience while representing many of the world's most recognized luxury, beauty, and lifestyle brands.

The Boutique Sales Representative provides excellent and specialized customer service at JFK Airport by engaging with clients to best understand their needs.

The Ideal Candidate:

• MUST have relevant high end luxury retail sales experience and possess exceptional customer service skills
• Caring, authentic trusted client advisor: an intuitive sales associate with a passion for style.
• A powerful communicator, handling clients with personal care, putting them at the center of every decision.
• The ability to meet and exceed sales objectives
• Desire to learn
• Ability to establish a welcoming and approachable luxury environment.

The Expectation:

• Demonstrate a thorough knowledge of the merchandise features and benefits to maximize the sale opportunity
• Create a long-term authentic bond with clients by making them feel the experience is truly about them.
• Demonstrate active leadership on the selling floor, to drive individual and team objectives and be accountable for sales results.
• Attend all required training sessions held by the vendor and/or International Shoppes
• Adhere to the company’s loss prevention policies

The Qualifications:

• Acting and thinking first of the client and their experience, you have an in-depth knowledge of the desires, needs and expectations of luxury clients.
• Being a master of storytelling and the art of asking engaging questions.
• Bilingual language skills; Arabic and /or Korean
• Strong interpersonal and communication skills; ability to read, write, and interpret instructional documents.
• Ability to effectively communicate with customers, peers and management.
• Ability to multi-task while being attentive to customers and remaining flexible to the needs of the business.
• Ability to work as part of a team and take initiative independent of direct supervision.

Professional Requirements:

• Minimum of 2 years of luxury retail experience
• Valid passport required, subject to International and/ or Domestic travel.
• Bilingual in English / Arabic and /or English / Korean
• Strong selling capabilities and notable customer service skills
• Elevated ability to communicate effectively both written and orally
• Talented negotiation prowess
• Passion for the art of selling
• Must be able to work flexible schedule throughout the week

We Offer:

• Full Time
• Paid time off
• Positive work environment
• Sign on BONUS

Note: All candidates will be required to complete a thorough Port Authority Security background check.