Boutique Hotel Sales Leader — DC (Bonus)

One Ocean Resort & Spa; Washington; Hybrid; USD 68,000 - 83,000; Full time

Benefits offered by this job

Medical benefits

Telehealth

Dental insurance

Vision insurance

Mental health resources

Paid parental leave

Life insurance

Disability insurance

401(k) savings with company match

Investment assistance

529 savings plan

Legal insurance

Job summary

The Melrose Georgetown Hotel is seeking a Sales Manager to optimize occupancy and rate performance through proactive sales efforts and close collaboration with hotel operations.

Key tasks include leading outside sales, managing proposals, and coordinating with catering and events teams to secure group bookings. The role requires strong communication, stamina under pressure, and travel readiness, with a base salary plus quarterly bonus.

Qualifications

• Strong business communication and presentation skills, both verbal and written.
• Ability to talk and listen to clients, demonstrating excellent sales skills.
• Ability to work in a high demand, sometimes high pressure environment.
• High work ethic and self-initiative.
• Some travel is required.
• Regular attendance according to established guidelines.
• May be required to work varying schedules to reflect business needs.
• Must possess basic computational ability.
• Focus and maintain attention to multiple tasks, and complete work on time.
• Ability to maintain excellent relationships with staff and guest confidentiality.

Responsibilities

• Conduct aggressive sales solicitation with outside sales calls and appointments.
• Assist the Director of Sales in annual marketing plan and market segment action plans.
• Send proposals and convert opportunities to definite status; communicate space bookings.
• Document room block requirements and coordinate with catering for follow-ups.
• Obtain and route guest information, billing, and VIP arrangements.
• Maintain a sales quota and provide weekly sales call reports and itineraries.
• Promote guest service, courtesy and a positive attitude in all encounters.

Skills

Sales skills

Communication

Presentation skills

Time management

Travel readiness

Team collaboration

Numerical ability

Multi-tasking

Relationship building

Meeting facilitation

Job description

Sales Manager -The Melrose Georgetown Hotel

#26-3066

Washington, District Of Columbia, United States

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Location Description

2430 Pennsylvania Avenue NW, Washington, Dist. Columbia 20037

Experience a vibrant boutique hotel located in the Foggy Bottom neighborhood and steps away from internationally acclaimed historic Georgetown. Our iconic Washington, DC hotel features luxurious rooms and suites with beautiful décor and original artwork.

Job Description

The Sales Manager works to maximize sales occupancy and rates in conjunction with hotel operations to increase profits by increasing room sales and generating business through aggressive sales efforts.

Core Responsibilities:

• Conduct a successful, aggressive solicitation process involving outside sales calls, inside appointments, telephone calls, individual letter and direct mail. As a proactive sales manager, 80% (eighty) of time should be spent in active sales solicitation.
• Assist the Director of Sales in the preparation of the annual marketing plan, including the action plans covering assigned market segments.
• Send proposals on all leads, which fit the profile of the property and actively follow through to convert from proposal to definite status. Proposals and confirmations should be sent to clients immediately upon holding space.
• Clearly outline on booking sheets client's room block requirements, suite requirements, meeting and banquet space requirement so the accurate facilities may be reserved.
• Obtain, document and route all necessary information on definite groups, including billing information, credit application, rooming list and VIP arrangements. Details on meeting arrangements, menus, audio-visual arrangements, etc., should be documented and passed on to catering manager for follow up.
• Responsible for maintaining a sales quota as assigned by DOS.
• Maintain total and complete sensitivity to customer satisfaction and guests' needs.
• Responsible for preparing and providing the DOS with weekly sales call reports and weekly itineraries of planned sales calls to potential customers.
• Work in a cooperative and friendly manner with fellow associates.
• Practice a culture of guest service in all you do; promote courtesy, good will and a positive attitude in each and every encounter.
• Perform any reasonable request as assigned or directed by management.

Physical Requirements:

• Sit, stand and walk for varying lengths of time
• Lift approximately ten (10) pounds
• Good communication skills, both written and verbal
• Grasping, writing, standing, sitting, walking, repetitive motions, pulling, pushing, listening and hearing ability and visual ability
• Must have finger dexterity to be able to operate office equipment such as computers, printers, multi-line phone, filing cabinets, photocopiers and other office equipment as needed

This job description is not an exhaustive list of all job functions that are required of an employee in this position. Therefore, other duties may be asked of an employee in this position from time to time.

Salary from $ 75000.00 (USD) Depending on experience. Plus participation in the quarterly bonus program.

Benefits include: Medical, telehealth, prescriptions, pain management, dental, vision, mental health resources, paid parental leave, life Insurance, disability insurance, accident insurance, critical illness, insurance, legal insurance, 401(k) savings, plan with company match, investment assistance, 529 savings plan. Other perks are also available.

Location

Washington Melrose-WML

Requirements

What we are looking for

Knowledge, Skills, and Competencies:

• Strong business communication and presentation skills, both verbal and written
• Talk and listen to clients, demonstrating excellent sales skills by knowing and selling product in a professional and courteous manner
• Ability to work in a high demand, sometimes high pressure environment
• High work ethic and self-initiative
• Some travel is required
• Regular attendance according to established guidelines
• May be required to work varying schedules to reflect the business needs of the property
• Must possess basic computational ability
• Focus and maintain attention to multiple tasks, and complete work assignments on time despite frequent interruptions
• Ability to maintain excellent relationships with staff and maintain staff and guest confidentiality at all times
• Ability to participate in, and at times lead departmental and/or hotel team meetings

Status

Full-time

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