Boutique Facilitator, Houston

Chanel, Inc.; United States; On-site; USD 33,000 - 36,000; Full time

Benefits offered by this job

Wellbeing days

Parental leave

Milk Stork

Care.com Membership

401K and healthcare offerings

Job summary

CHANEL, Inc. in Houston seeks a Boutique Facilitator to deliver the highest standards of client service and to support all boutique operations as a multi-functional generalist.

The role involves assisting sales associates, managing inventory, and supporting shipments and packaging to optimize client-facing time. Ideal candidates thrive in a team environment, have strong communication skills, and are passionate about delivering an inclusive client experience.

Qualifications

• Ability to thrive in a team environment.
• Passion for client experience.
• Excellent communication skills.
• Foreign language skills preferred but not required.
• Flexible schedule including late nights, weekends and some holidays.

Responsibilities

• Assist sales associates and the boutique to maximize client-facing time.
• Support opening and closing of registers and cash handling.
• Assist with packaging and inventory processes.
• Support shipments, re-ticketing and daily administrative tasks.
• Provide exceptional customer service and guest experience.

Skills

Team collaboration

Client experience

Communication skills

Foreign language

Job description

Boutique Facilitator, Houston At CHANEL

At CHANEL we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity, and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience, and potential you could bring to CHANEL.

About the role

We are looking for a Boutique Facilitator, someone passionate about providing the highest standards of service and will be trained to be well-rounded in all activities within the Boutique. They will be crucial to the success of the operations within the Boutique. As a multi-functional, “generalist” support role, the Boutique Facilitator assists the sales associates, and the boutique to maximize client-facing time and will support all areas of the Boutique as needed.

What Impact You Can Create at CHANEL

• Deliver exceptional customer service based on CHANEL’s service mantra, including welcoming and greeting all clients, including hosting …
• Be the ultimate brand ambassador by providing continuous sales and service support …
• Support the Operations team in maintaining the incoming and outgoing shipments processes, assisting with inventory cycle counts and daily re-ticketing …
• Assisting and supporting Fashion Advisors with packaging …
• Support opening and closing of registers and assist with handling cash and deposits …
• Effectively conduct administrative responsibilities i.e., answering phone calls to ensure any client issues are resolved in a prompt and professional manner …

You Are Energized By

• Providing the highest standards of service…
• Building collaborative partnerships and relationships in a team-focused environment…
• Fostering a meaningful client experience centered around inclusion and connection…
• Your curiosity to continuously learn and grow

What You Will Bring to The Team

• Ability to thrive in a team environment and work collaboratively
• Understanding of, and passion for client experience
• Excellent communication skills
• Foreign language skills are preferred but not required
• Passion for the House of CHANEL, its history, product offerings, and commitment to social and cultural initiatives
• Curiosity and desire to learn and grow professionally within the world of CHANEL

Position Logistics

Minimum 1 year of related experienceAble to lift 15 lbs.Must have flexible schedule with the ability to work late nights, weekends, and some holidays

Heart of House

Requires in-store presence to facilitate the opening and closing of the boutique; the receiving of inventory; shipping of product to support sales to ensure optimal client service*Chanel, Inc. reserves the right to edit, change, or make exceptions on designations where circumstances where deemed appropriate.

Compensation

The anticipated hourly rate range for this position is $24.70 through $26.00.Base salary is one component of the total compensation for this position. Other components [may/will] include additional compensation, benefits, and perks.

Benefits and Perks

• Wellbeing resources include dedicated paid time off for wellbeing (Wellbeing Days in Retail) and a Wellbeing fund
• Family and care giving benefits (inclusive of parental leave, fertility support, Milk Stork, and Care.com Membership)
• Generous paid time off policies to include vacation, holiday, sick and volunteer days
• 401K and other incentives
• Robust healthcare offerings; medical, dental, vision, MDLIVE (virtual care), One Medical, Flexible Spending Accounts (Health Care & Dependent Care), Health Savings Account and Employee Assistance Program Life insurance, Accidental Death & Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident & Medical, and Commuter Transit & Parking

Additional Information

CHANEL is a private company whose values are grounded in creating the conditions for people to perform at their best and feel fulfilled and confident in their work. We offer a unique work environment where individuals are encouraged to better understand the brand, the business, and motivations, so that together we can unlock the possibilities of growth. This is reflected in:

Diversity and Inclusion

At CHANEL, we are intentional in promoting Diversity & Inclusion. We foster respect, empathy, and dignity for all. We believe strongly that the diversity of our people across the full spectrum of human differences is essential to our organisation and the connections we have with each other and our clients.

CHANEL Community

CHANEL Community empowers our employees to channel their passions, talents, and sense of purpose to contribute to and learn from our communities. Employees are encouraged to take time off annually to volunteer through CHANEL Community. CHANEL also matches employee donations to select charitable organizations.

Sustainability

CHANEL Mission 1.5° is our climate action plan. It is focused on transforming the business in line with the ambitions of the Paris Agreement on climate change to limit the average global mean temperature increase to 1.5 degrees Celsius above preindustrial levels. Employees are encouraged to contribute to our US Sustainability efforts at the corporate level and within the divisions, through organized taskforces and initiatives.

Arts and Culture

We are committed to extending our legacy of cultural engagement. Global support includes the CHANEL Culture Fund, which supports a select group of leading art culture institutions across the globe, and the CHANEL Next Prize for the next generation of creative talent. US support currently includes Annual sponsorship of the MoMA film program, Tribeca Film Festival programs and Through Her Lens, Support of the Academy Gold Fellowship for Women and Sponsorship of the BAAND Together Dance Festival at Lincoln Center.

Fondation CHANEL

Since 2011, Fondation CHANEL’s mission is for women and girls to be free to shape their own destiny. Through multi-year partnerships with financial and technical support, Fondation CHANEL is committed to improving the safety and autonomy of women and adolescent girls around the world, impacting over a million women and girls in its first 10 years. For more information, please navigate to the Fondation CHANEL website here.

Career and Leadership Development

We have dedicated in-house teams focused on supporting the onboarding of employees, developing leadership skills via custom programs like Imagine CHANEL People, Heart of Leadership and group and individual coaching, and blended online and live classes offered on our Bloom platform and by skilled trainers, such as Shape Your Career, to develop career building skills. *CHANEL, Inc. benefits and perks are dependent on eligibility and subject to modification by CHANEL at any time. Chanel is a world leader in creating, manufacturing and distributing luxury products, including Ready-to-Wear, Accessories, Fragrances, Makeup, Skincare, Jewellery and Watches. Founded by Gabrielle Chanel in 1910, the House remains dedicated to quality craftsmanship and offering high-end creations. At present, Chanel employs more than 32,000 people worldwide. As an independent company, its core values are grounded in: Exceptional creation and client experience Nurturing human potential Having a positive impact – on people, the environment and communities around the world. As part of this, the House promotes arts, culture and creativity, while investing significantly in key areas including research & development, sustainability, and innovation. Chanel is dedicated to creating the conditions for people to perform at their best, building on their strengths and enabling them to benefit from new opportunities. It offers a unique working environment where people are given time to understand the brand, the business, and develop their personal motivations. This means everyone can grow, continue to be inspired and feel included, now and in the future. The company fosters true collaboration and respect for all, grounded in the belief that diversity is essential to the success of the organisation and its people. Chanel remains committed to rewarding people competitively, as well as offering initiatives such as wellbeing programmes, learning and development opportunities, and parental leave for all parents globally.