Boutique Complex Sales Manager — DC Hotel Accounts

Hotel Yountville; Washington, Northern (District of Columbia, KY); Hybrid; USD 99,000 - 121,000; Full time

Job summary

The Melrose Georgetown Hotel in Washington, DC is seeking a Complex Sales Manager to maximize occupancy and revenue by collaborating with hotel operations to drive profitability through proactive sales efforts and market-focused strategy.

You will lead outside and inside sales, assist the DOS in annual marketing planning, send proposals, coordinate group bookings, and maintain key client relationships. Some travel may be required across properties.

Qualifications

• Strong professional communication and presentation abilities.
• Excellent sales acumen with a client-focused approach.
• Ability to perform under high-demand, high-pressure conditions.
• Willingness to travel for client meetings and events.
• Proven capacity to manage multiple tasks and priorities.
• Commitment to building positive staff and guest relationships.

Responsibilities

• Maximize sales occupancy and room revenue through proactive solicitation.
• Assist DOS with annual marketing plan and market segment actions.
• Send proposals and convert leads to definite bookings promptly.
• Document client room block and meeting space requirements accurately.
• Gather and route group information, billing, and VIP arrangements.
• Maintain sales quota as assigned and report weekly activity.
• Collaborate cross-functionally with hotel teams to ensure guest satisfaction.
• Uphold a culture of guest services and positive interactions.
• Perform other duties as directed by management.

Skills

Strong business communication

Sales skills

Ability to work under pressure

Travel required

Multi-tasking

Team collaboration

Tools

Opera

Agency360

Job description

The Melrose Georgetown Hotel in Washington, DC is seeking a Complex Sales Manager to maximize occupancy and revenue by collaborating with hotel operations to drive profitability through proactive sales efforts and market-focused strategy.

You will lead outside and inside sales, assist the DOS in annual marketing planning, send proposals, coordinate group bookings, and maintain key client relationships. Some travel may be required across properties.