Boutique Assistant - Valley Fair

Brobston Group; Santa Clara (CA); On-site; USD 28,000 - 39,000; Part time

Job summary

Cartier in Santa Clara, CA seeks a Boutique Assistant to support an exceptional client experience in a luxury setting. You will help with hospitality, product presentation, and seamless operations to ensure a welcoming store environment.

Join as a long-term temporary team member and contribute to client service, boutique maintenance, and service standards. Weekend availability and occasional travel for training are expected.

Qualifications

• Luxury retail, service or hospitality experience is a plus.
• Excellent MS Office skills; SAP knowledge and languages preferred.
• Strong organizational and client service skills with attention to detail.
• Able to work retail hours, including weekends; travel for training as needed.
• Stand and walk for extended periods; lift up to 45 pounds.

Responsibilities

• Prepare appointments, support product presentation and sales finalization, and help manage boutique traffic.
• Maintain hospitality and client service areas, replenish supplies, and support personalization services.
• Assist with phone duties, boutique opening/closing, non-sellable stock, and special projects.
• Uphold security, operational, visual and service standards while collaborating with the team.

Skills

Luxury retail experience

Customer service

Multitasking

Attention to detail

Interpersonal skills

Tools

MS Office

SAP

Job description

Summary

The Boutique Assistant supports an exceptional client experience in Cartier's luxury boutique, helping create a welcoming and seamless environment. This long-term temporary role assists with both client-facing hospitality and boutique operations.

Responsibilities

• Prepare appointments, support product presentation and sales finalization, and help manage boutique traffic and the appointment queue.
• Maintain hospitality and client service areas, replenish supplies, and support client requests and personalization services.
• Assist with phone duties, boutique opening and closing, non-sellable stock maintenance, and special projects.
• Uphold boutique security, operational, visual, and service standards while collaborating with the team.

Requirements

• Previous luxury retail, service, or hospitality experience is a plus.
• Excellent computer skills and MS Office experience required; SAP knowledge and additional languages are preferred.
• Strong organizational, interpersonal, and client service skills, with attention to detail and the ability to multitask.
• Must be available for retail hours, including weekends, and travel for training as needed.
• Ability to stand and walk for extended periods, frequently bend or kneel, climb stairs, and lift or move items up to approximately 45 pounds.