Boutique Architecture Operations Director

Chanel, Inc.; United States; Hybrid; USD 135,000 - 165,000; Full time

Benefits offered by this job

Wellbeing resources

Family benefits

Paid time off

401K

Healthcare benefits

Life Insurance

Commuter benefits

Job summary

Chanel, Inc. seeks a Group Director of Operations for Boutique Architecture to lead cost estimating, budgeting and project management of CHANEL fashion boutiques in the US. The role is hybrid with in‑person NYC presence and requires 8+ years in architectural/construction management.

You will drive process improvements, manage capex spend, and coordinate with global and US teams to ensure design alignment and execution across multiple projects.

Qualifications

• Bachelor’s Degree in Quantity Surveying, Design, Architecture, Construction or related field
• 8+ years of experience in architectural firm or retail architectural/store design/construction management
• Partially Remote: Role requires a minimum of three‑days in‑person office presence at the NYC mid‑town location/office
• Travel requirement 10%

Responsibilities

• Project cost tracking, budgeting and estimating
• Compile US Boutique Architecture team needs and evolve briefing process
• Ensure US design brief has been completed accurately by field, business, corporate teams and that documentation and project request information is submitted to design architect
• Partner with the US Boutique Architecture team to ensure store designs are aligned with the needs of the Global Boutique Architecture Team and the US business teams
• Create process documents, schedules, and a responsibility overview for the various projects, making sure that milestones and deliverables are respected; create and maintain progress reports that control and track; complete risk assessment; responsible for the end‑to‑end coordination, timelines, consistency, and efficiency of project delivery. Keeping Global and US teams aligned and informed
• Ensure quality and consistency of processes and protocols within the department (bidding and procurement, project management, ordering and logistics, staffing, internal/external communication)
• Conduct feasibility studies to vet proposed projects
• Qualify new vendors, consultants and bidders
• Assist the Boutique Architecture team in managing and prioritizing workloads, assign parallel work to cross functional teams, and work closely with other teams to prioritize projects
• Lead and facilitate boutique project review meetings with various US business divisions (Fashion, Watches and Fine Jewelry and Fragrance & Beauty)
• Carry out retrospectives to analyze and allow constant improvement of our processes

Skills

Budgeting

Cost tracking

Project management

Architectural design

Construction management

Vendors & consultants

Scheduling

Interpersonal skills

Microsoft Teams

Excel

Smartsheet

AutoCAD

SketchUp

Education

Bachelor's Degree in Quantity Surveying

Degree in Design/Architecture/Construction

Tools

AutoCAD

SketchUp

Job description

Chanel, Inc. seeks a Group Director of Operations for Boutique Architecture to lead cost estimating, budgeting and project management of CHANEL fashion boutiques in the US. The role is hybrid with in‑person NYC presence and requires 8+ years in architectural/construction management.

You will drive process improvements, manage capex spend, and coordinate with global and US teams to ensure design alignment and execution across multiple projects.