Boutique Administrator - Palm Beach

Van Cleef & Arpels; Town of Florida (NY); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Health savings account

401(k) with employer match

Paid time off

Wellness reimbursement

Employee assistance program

Volunteer days off

Job summary

Van Cleef & Arpels in the United States is seeking an administrative and operations professional to support the boutique under the direction of the Boutique Director. Responsibilities include executing administrative tasks, coordinating shipping/receiving, transfers for repairs, and maintaining 100% tagging accuracy to support a seamless client experience.

Role requires up to 10% travel, ability to work evenings and weekends, and a bachelor’s degree with 4 years of related experience.

Qualifications

• Bachelor’s degree with 4 years of related experience in administration, operations, or customer service is required.
• Excellent Microsoft Office skills and SAP knowledge are preferred.

Responsibilities

• Coordinate the annual inventory, daily reconciliation, cycle counts, and safe organization to ensure a fluid sales process and a seamless client experience.
• Prepare paperwork for accounting in a timely manner.
• Organise and prepare for weekly and monthly audits and provide assistance when requested by our finance and auditing teams.
• Ensure all paperwork is in line with Richemont North America policies, as well as those of Van Cleef & Arpels, and ensure accurate audit scores for the boutique.
• Use clear and concise communication to support Boutique Management and business relationships with vendors.

Skills

Multitasking

Communication

Organization

Work under pressure

Education

Bachelor's degree

Tools

Microsoft Office

SAP

Job description

Ideal candidate for this role will possess a strong ability to work under pressure, multitask, and have excellent communication and organizational skills. Excellent Microsoft Office skills and SAP knowledge are preferred. A bachelor’s degree with 4 years of related experience in administration, operations, or customer service is required. The ability to work evenings and weekends, as well as flexibility to travel up to 10% of the time is required.

What are we expecting from you?

Reporting to the Boutique Director, you will be responsible for executing administrative and logistic tasks, ensuring compliance with brand security and operational procedures. You will handle shipping, receiving, managing transfers for all outgoing and incoming repairs, and maintain 100% tagging accuracy. You will also support all aspects of operations including boutique maintenance, supply ordering, and any needs to facilitate the sales process.

In This Role, You Will

• Coordinate the annual inventory, daily reconciliation, cycle counts, and safe organization to ensure a fluid sales process and a seamless client experience.
• Prepare paperwork for accounting in a timely manner.
• Organise and prepare for weekly and monthly audits and provide assistance when requested by our finance and auditing teams.
• Ensure all paperwork is in line with Richemont North America policies, as well as those of Van Cleef & Arpels, and ensure accurate audit scores for the boutique.
• Use clear and concise communication to support Boutique Management and business relationships with vendors.

More than a role…we recruit for a career!

By joining Van Cleef & Arpels, you will be part of a Maison where employee career development is at the heart of our ambition. Upon your arrival, you will be immersed in our enchanting world with trainings on our history, know‑how, and our creations.

Recruitment Process

Please submit an application online. If your profile matches our search criteria, you will be contacted by the Talent Acquisition team for an interview. The recruitment process will consist of several interviews at various levels of the organization. Applicants must have valid work authorization for employment in the USA. Salary will be negotiated based on skills and prior work experience. Richemont offers a generous compensation and benefits package for eligible employees.

We Offer

Employee wellbeing is a top priority at Richemont. We offer a comprehensive benefits program to support employees and their loved ones. Our core benefits include medical, dental, and vision programs. Health savings and flexible spending accounts are also available. The company offers income protection solutions including life insurance, disability benefits, and a 401(k) with employer match. Understanding the importance of work‑life balance, our total rewards include paid time off, a wellness reimbursement benefit, and access to the employee assistance program. Employees are encouraged to make a difference in their local communities with volunteer days off, supporting initiatives that drive change.