Botanical Design Manager

CityScapes; Boston (MA); On-site; USD 110,000 - 145,000; Full time

Job summary

Cityscapes is seeking a senior design leader to craft botanical concepts, oversee interior and exterior plant installations, and drive floral programs that meet client expectations. You will manage sourcing, production, and quality control while coordinating with Sales, Operations, and Service teams.

The role requires leadership of creative and production teams, strong budgeting and vendor management skills, and a passion for cutting-edge horticulture within corporate environments.

Qualifications

• 5+ years of experience in tropical plant design, interior installations, or floral design in commercial environments.
• Strong leadership experience managing teams, coaching, and resolving conflicts.
• Experience with purchasing, vendor management, and product sourcing for tropical plants, florals, containers and related materials.
• Proven ability to plan, prioritize, and manage multiple projects in a fast-paced environment.
• Familiarity with budget planning, cost control, margins, and departmental forecasting.

Responsibilities

• Develop and manage botanical design concepts, mood boards, and planning frameworks.
• Manage installations ranging from desk arrangements to large interior displays.
• Research and develop new design trends and ideas.
• Oversee floral sourcing, production, and quality control to ensure design consistency and client satisfaction.
• Lead events sales, purchasing, production, and coordination.
• Conduct regular meetings with the Design Team and provide training and performance reviews.

Skills

Tropical plant design

Interior plant installations

Floral design

Leadership

Purchasing & sourcing

Budget planning

Project coordination

ERP/database familiarity

Tools

NetSuite

Microsoft Access

Job description

Our mission at Cityscapes is to transform people's lives through the power of plants.

We provide superior design, installation and maintenance of interior and exterior plantscapes. Our focus is to continually educate our staff with the latest in cutting edge horticulture technology and plant varieties, the end result being better product and service for our clientele.

Recognizing that people are our most important resource, we strive to enhance each individual's contribution to our team by creating a work environment that values collaboration, integrity, passion and pride.

Responsibilities/Duties:

• Maintains a positive work attitude by acting and communicating in a manner conducive to good interpersonal relations with customers, all public, co-workers and managers, in accordance with the spirit of Cityscapes' mission.
• Develop and manage botanical design concepts, mood boards, and planning frameworks.
• Managing installations ranging from individual desk arrangements to large-scale interior plant displays
• Research and develop new design trends and ideas
• Manages floral sourcing, purchasing, production, and quality control, ensuring design consistency, product freshness, and alignment with client expectations and Cityscapes' aesthetic standards
• Events sales, purchasing, production and coordination
• Conducts scheduled meetings with Design Team
• Provides training and performance reviews to team
• Offers creative support and open thoughtful communication with all departments
• Assesses staffing needs and makes recommendations to executive management

Essential Skills and Experience:

• 5+ years of experience in tropical plant design, interior plant installations, floral design, preferably in a commercial or corporate environment.
• Demonstrated expertise in tropical plant selection, care requirements, plant rotations, and large-scale interior plant installations.
• Experience developing and executing fresh floral design programs, including sourcing, production, and quality control.
• Proven leadership experience managing creative or production teams, including performance management, coaching, conflict resolution, and employee relations.
• Strong experience with purchasing, vendor management, and product sourcing (tropical plants, florals, containers, hard goods, and related materials).
• Working knowledge of budget planning, cost control, margin awareness, and departmental forecasting.
• Ability to plan, prioritize, and manage multiple projects while meeting deadlines in a fast-paced environment.
• Experience coordinating cross-departmentally with Sales, Operations, Installation, and Service teams.
• Proficiency with business systems such as NetSuite, Access, or similar ERP/database platforms.
• Strong organizational, communication, and problem-solving skills.
• High level of professionalism, accountability, and attention to detail.

Working Conditions & Physical Requirements:

• Ability to stand for extended periods and regularly perform physical activities including bending, lifting, kneeling, reaching, pushing, and pulling.
• Ability to safely lift and move materials and plant product consistent with the demands of interior plant installations and warehouse operations (medium to heavy physical activity).
• Comfortable working in a combination of office, warehouse, and on-site client environments.
• Ability to maintain focus and attention to detail while managing multiple tasks in a fast-paced setting.
• Strong cognitive ability to retain and apply information such as processes, plant care requirements, scheduling details, and operational procedures.
• Effective listening and verbal communication skills to understand and convey information clearly to clients and team members.