Boston Children's Hospital - Security Officer ($24.45/hour)

Securitas Security Services USA, Inc.; Boston (MA); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

Medical Insurance

401k Matching

Life Insurance

Paid Time Off

Paid Training

Scholarship Program

Education Programs

EAP

Employee Discounts

Job summary

Securitas Security Services USA, Inc. is hiring a Public Safety Officer for Boston Children's Hospital in Boston, MA. The role focuses on maintaining a safe environment by monitoring premises, controlling access, and responding to incidents.

Responsibilities include patrolling, risk assessment, and coordinating with clinical staff while providing professional customer service to employees and visitors. Requires strong observation, de-escalation, and communication skills, with healthcare setting

Qualifications

• Excellent observational and de-escalation skills.
• Strong communication with clinical and security teams.
• Committed to ethical practices and following safety protocols.

Responsibilities

• Continuously monitor premises to ensure safety.
• Control access to patient care areas and screen visitors.
• Remove potentially harmful objects and maintain a secure environment.
• Monitor patient behavior, especially at night or low-activity periods.
• Protect medical staff in potentially risky situations.
• Adhere to client and company policies; report incidents promptly.
• Communicate with clinical staff and management about escalations.
• Provide courteous interactions with employees, patients, and visitors.
• Conduct patrols to identify hazards or unauthorized individuals; inspect buildings and grounds.
• Respond to emergencies following established procedures.
• Document logs and reports with clear grammar and professional standards.
• Direct disturbances to leave the premises as needed.

Skills

Observation & de-escalation

Communication

Ethical safety practices

Education

High school diploma or equivalent

Job description

We Help Make Your World a Safer Place.

Securitas plays an essential role for our clients and in society. The

Job Specifications

Job Title: Public Safety Officer

Site: Boston Children's Hospital

Location: Boston, MA

Pay: $24.45/hour

The Security Officer position helps maintain a safe and secure environment for our clients by actively monitoring the premises, including patrolling a variety of locations. They preserve order while enforcing regulations and directives for a client site pertaining to personnel, visitors, and the area. Frequently our Security Officers will provide customer service and information to a client’s employees and customers.

Key Responsibilities

• Continuous Monitoring: Maintain uninterrupted observation of assigned patients to ensure a safe environment.
• Access Control: Regulate access to patient care areas, screening visitors and their belongings for potential hazards.
• Safety Assurance: Remove potentially harmful objects and maintain a secure setting for patients under extended care.
• Behavior Monitoring: Stay alert to patient behaviors, particularly during late-night or low-activity periods.
• Staff Protection: Support and protect medical staff in situations where a patient poses a risk to themselves or others.
• Compliance: Adhere to company and client policies and report any changes or incidents immediately.
• Communication & Collaboration: Notify clinical staff, chain of command, and Hospital Management of behavioral escalations or location changes; assist with patient restraints only as a last resort, prioritizing safety and dignity.
• Customer Service: Provide courteous, respectful interactions with employees, patients, and visitors, presenting a professional image of the client and security team.
• Monitoring & Patrols: Conduct foot or vehicle patrols to identify hazards, security violations, or unauthorized individuals; inspect buildings and grounds.
• Incident Response: Protect evidence, secure accident or emergency scenes, and respond to fire, medical, hazardous materials, or weather-related incidents following established procedures.
• Reporting: Prepare logs, reports, and documentation using clear grammar and professional standards.
• Safety Enforcement: Ensure property removal complies with client policies; direct individuals causing disturbances to leave the premises.
• Additional Duties: Perform other security-related tasks as required by site needs.

Qualifications

• Excellent observational and de-escalation skills; able to remain calm under pressure
• Strong communicator; capable of working closely with both clinical and security teams
• Committed to ethical practices and following all safety protocols, always maintaining a safe and respectful approach.

Requirements

• At least 18 years of age.
• Reliable means of communication and transportation.
• Legal right to work in the United States.
• Ability to effectively speak, read and write English.
• High school diploma, GED, or equivalent.
• Covid-19 required for client site.
• 1+ years of security, military or law enforcement preferred.
• 1+ years in a healthcare or high-paced setting preferred.

Enhanced Benefits

• Medical Insurance (Anthem), Dental Insurance (Aetna) & Vision Insurance (VSP)
• 401k with Employer Matching
• Paid Life Insurance, Paid Time Off, Paid Uniforms, Paid Training
• Sons and Daughters Scholarship Program
• Specialized Programs for Continued Education for Security Officers
• Specialized Programs to Assist in Healthy Lifestyle and Financial Wellness
• Employee Assistance Programs (EAP)
• Employee Discount Programs (Vehicles, Cell Phone, Cable, Appliances, Theme Park Tickets, etc.)

Equal Opportunity Employer

Securitas Security Services is proud to be an Equal Opportunity Employer. We value diversity and encourage individuals from all backgrounds to apply.

"Securitas is committed to diversity, equity, inclusion and belonging in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable legally protected characteristic."

EOE/M/F/Vet/Disabilities

See a different world.

#MetroBoston

Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, we’re looking for you to join the Securitas team.

Benefits Include

• Retirement plan
• Employer-provided medical and dental coverage
• Company-paid life insurance
• Voluntary life and disability insurance
• Employee assistance plan
• Securitas Saves discount program
• Paid holidays
• Paid time away from work

Additionally, some populations may have the availability of accessing earned wages on a daily basis, prior to payday. Restrictions and fees may apply.

Certain waiting periods may also apply. Paid time away from work may be available either through a combination of vacation and sick time or under a PTO policy, depending on local requirements. Benefits may be different for union members.