Bookseller: Customer Delight & Merchandising Pro

Columbia Mall Carwash, Inc.; Columbia Township (MO); On-site; USD 17,000 - 22,000; Full time

Job summary

You will gain product knowledge across fiction, non-fiction, children’s books, and related sections, building expertise over time. The team expects reliability, a positive attitude, and dedication to customer satisfaction.

Qualifications

• Maintain reliable and punctual attendance.
• Open from early mornings to late evenings every day, including weekends and most holidays.
• Are positive and willing in your approach to work, performing assigned tasks with purpose and energy.
• Are supportive and considerate of colleagues, going out of your way to help others on the team and showing them kindness.
• Are always cheerful with customers, consistently going out of your way to help them.
• Show aptitude and willingness to learn new skills and acquire new knowledge in the store.
• Above all, show that you enjoy being a bookseller!

Responsibilities

• Using technology such as registers, computers, tablets efficiently.
• Developing strong merchandising to maintain book presentation.
• Running a register to serve customers quickly.
• Unpacking deliveries and shelving accurately.
• Helping customers locate books using knowledge and tools.
• Supporting the café team when needed.
• Understanding loss prevention and de-escalation.
• Prolonged standing, bending, lifting, and walking.
• Collaborate across stores as needed.
• Grow bookselling knowledge and skills over time.
• Each Barnes & Noble store is built by its team.
• You will progressively contribute as you develop expertise.

Skills

Customer service

Merchandising

Shelf stocking

Cash handling

Job description

You will gain product knowledge across fiction, non-fiction, children’s books, and related sections, building expertise over time. The team expects reliability, a positive attitude, and dedication to customer satisfaction.