Bookish CSR: Help Readers & Support Online Sales

Half Price Books; Dallas (TX); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Health insurance

401(k)

Paid vacation and holidays

Paid sick time

Employee discount

Job summary

Half Price Books is hiring Customer Service Representatives to work in our West Dallas office near Interstate 30. The role involves assisting customers by email and phone, sharing our knowledge of books, movies, and music, and supporting online sales for stores across the country.

Qualified candidates will have strong communication skills and a dependable, motivated work ethic. We offer reliable hours, vacation/holidays, sick time, health insurance, a 401(k), and employee discounts.

Qualifications

• Strong communication skills and a positive attitude.
• Dependable, hard working and independently motivated.

Responsibilities

• Provide quality customer service via email and over the phone.
• Share knowledge about books, movies, and music with customers.
• Help manage online sales for stores nationwide.

Skills

Communication skills

Customer service

Tools

Email

Phone support

Job description

Half Price Books is hiring Customer Service Representatives to work in our West Dallas office near Interstate 30. The role involves assisting customers by email and phone, sharing our knowledge of books, movies, and music, and supporting online sales for stores across the country.

Qualified candidates will have strong communication skills and a dependable, motivated work ethic. We offer reliable hours, vacation/holidays, sick time, health insurance, a 401(k), and employee discounts.