Customer Service Representative

Half Price Books; Dallas (TX); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Health insurance

401(k)

Paid vacation and holidays

Paid sick time

Employee discount

Job summary

Half Price Books is hiring Customer Service Representatives to work in our West Dallas office near Interstate 30. The role involves assisting customers by email and phone, sharing our knowledge of books, movies, and music, and supporting online sales for stores across the country.

Qualified candidates will have strong communication skills and a dependable, motivated work ethic. We offer reliable hours, vacation/holidays, sick time, health insurance, a 401(k), and employee discounts.

Qualifications

• Strong communication skills and a positive attitude.
• Dependable, hard working and independently motivated.

Responsibilities

• Provide quality customer service via email and over the phone.
• Share knowledge about books, movies, and music with customers.
• Help manage online sales for stores nationwide.

Skills

Communication skills

Customer service

Tools

Email

Phone support

Job description

NOW HIRING CUSTOMER SERVICE REPRESENTATIVES

"Be fair to customers and our employees,"

"promote literacy, be kind to the environment"

"and remain financially viable so we may continue."

Do you like books? Would you like to help fellow booklovers find their next favorite read?

America's largest family-owned new and used book retailer, Half Price Books, is looking for enthusiastic and motivated people to work in our fun, fast-paced office environment to fill the position of Customer Service Representative. This team is located in office at our distribution facility in West Dallas, conveniently located off of Interstate 30.

Every day, our representatives get to work on a variety of tasks, including delivering quality customer service via e‑mail and over the phone, sharing their knowledge about books, movies, and music with customers, and helping manage our online sales for stores throughout the country. Each day can be unique and filled with surprises! We're looking for people who have strong communication skills and a positive attitude. Ideal candidates are dependable, hard working and independently motivated.

In addition to the pleasure of working at a great place with great people and getting paid for it you'll receive a compensation package that is enhanced by benefits including:

• reliable hours/shifts
• paid vacation and holidays
• paid sick time
• health insurance
• 401(k)
• more
• employee discount on almost all of the already low-priced merchandise available in Half Price Books stores

Half Price Books is a place for people who are interested in preserving, recycling and passing along information and entertainment in every form. We buy and sell books, records, CDs, collectibles, magazines, videos, DVDs and games. We believe books should fill our lives, not our landfills, so we also strive to donate and recycle what we cannot sell.

Are you ready to join the Half Price Books family?

Half Price Books is an equal opportunity employer.

Half Price Books respects your privacy. To learn more about the information we may collect about job applicants and how we may use it, please visit our Privacy Policy.