Booking & Scheduling Coordinator – Remote

Catalystcareernetwork; Raleigh (NC); Remote; USD 21,000 - 34,000; Full time

Benefits offered by this job

Flexible remote work environment

Training and ongoing support

Access to scheduling resources

Opportunities for continued learning

Job summary

Catalystcareernetwork is seeking a detail-oriented Booking & Scheduling Coordinator to assist clients with coordinating requests, schedules, and service arrangements in a remote role.

You will gather client information, research available options, coordinate scheduling details, and provide timely updates. The ideal candidate enjoys staying organized, communicating with customers, and managing multiple details accurately.

Qualifications

• Excellent organizational and time-management abilities.
• Strong written and verbal communication skills.
• Attention to detail with a customer-focused mindset.
• Comfortable researching information online and using scheduling systems.

Responsibilities

• Respond to booking and scheduling inquiries.
• Gather client information and preferences.
• Research options and scheduling availability.
• Coordinate booking and appointment details.
• Review information for accuracy before confirmation.
• Provide confirmations, updates, and instructions.
• Assist with modifications and special requests.
• Communicate with clients via phone, email, and online platforms.
• Maintain accurate booking and scheduling records.
• Coordinate with service providers when necessary.
• Follow up with clients regarding outstanding requests.

Skills

Organizational skills

Time-management

Written communication

Verbal communication

Attention to detail

Customer service mindset

Online research

Multitasking

Basic computer skills

Independent work

Tools

Scheduling software

Job description

We are seeking an organized and detail-oriented Booking & Scheduling Coordinator to assist clients with coordinating requests, schedules, and service arrangements.

In this remote role, you will gather client information, research available options, coordinate scheduling details, and provide timely updates. The ideal candidate enjoys staying organized, communicating with customers, and managing multiple details accurately.

Key Responsibilities

• Respond to booking and scheduling inquiries
• Gather relevant client information and preferences
• Research available options and scheduling availability
• Coordinate booking and appointment details
• Review information for accuracy before confirmation
• Provide confirmations, updates, and instructions
• Assist with modifications and special requests
• Communicate with clients via phone, email, and online platforms
• Maintain accurate booking and scheduling records
• Coordinate with service providers when necessary
• Follow up with clients regarding outstanding requests

Qualifications

• Strong organizational and time-management skills
• Excellent written and verbal communication
• Strong attention to detail
• Customer-focused and service-oriented
• Comfortable researching information online
• Ability to manage multiple requests and priorities
• Basic computer and internet proficiency
• Comfortable learning online booking and scheduling systems
• Ability to work independently
• Previous scheduling, administrative, or customer service experience is helpful but not required

What You'll Gain

• Flexible remote work environment
• Training and ongoing support
• Access to booking and scheduling resources
• Opportunity to strengthen organizational and customer service skills
• Collaborative team environment
• Opportunities for continued learning and development

Position Details

This is a remote opportunity with flexible scheduling. Training and ongoing support are provided. Specific scheduling expectations, compensation details, and additional position requirements will be clearly communicated to qualified applicants as part of the selection process.

We are looking for organized, dependable individuals who enjoy coordinating details, communicating with customers, and providing professional service.