Booking Agent – Hotels & Travel

Openkrill; United States; Remote; USD 35,000 - 52,000; Full time

Job summary

Openkrill is seeking a motivated remote reservations specialist to help clients plan hotel stays, vacations, and travel add-ons. You will research options, compare rates, confirm bookings, and keep clients informed throughout the process.

Ideal applicants are strong communicators with attention to detail, comfortable working independently, and eager to learn reservation platforms and supplier networks to deliver excellent customer service.

Qualifications

• No prior travel experience required; training provided.
• Strong communication and organization are essential.
• Ability to work independently in a remote environment.

Responsibilities

• Research hotels, resorts, and accommodations based on client preferences and budgets.
• Compare room options, amenities, locations, and rates.
• Assist with hotel and vacation reservations.
• Research destinations and recommend options meeting client needs.
• Coordinate additional travel arrangements when requested.
• Organize confirmation details and travel information.
• Communicate reservation updates and deadlines with clients.
• Assist with booking modifications and travel updates.
• Maintain accurate client and reservation records.
• Stay informed about destinations, products, and resources.

Skills

Strong communication

Customer service

Organization

Attention to detail

Research online

Remote work capable

Willingness to learn systems

Dependable communication

Interest in travel/hospitality

Job description

Do you enjoy researching hotels, comparing accommodations, and helping others organize their travel plans? We are looking for motivated individuals interested in assisting clients with hotel reservations, vacation accommodations, and additional travel arrangements.

This remote opportunity is ideal for someone who enjoys research, customer service, and working with details. Previous travel industry experience is not required, and training and resources are available to help you learn the booking process.

What You'll Do

• Research hotels, resorts, and other accommodations based on client preferences and budgets
• Compare room options, amenities, locations, and available rates
• Assist with hotel and vacation reservations
• Research destinations and recommend accommodation options that meet client needs
• Coordinate additional travel arrangements when requested
• Help organize confirmation details and important travel information
• Communicate with clients regarding reservation details, updates, and deadlines
• Assist with booking modifications and travel updates when needed
• Maintain accurate and organized client and reservation information
• Stay informed about destinations, hotel products, and available travel resources
• Provide professional support throughout the planning and booking proces

What We're Looking For

• Strong communication and customer service skills
• Good organization and attention to detail
• Comfortable researching and comparing options online
• Basic computer and internet proficiency
• Ability to work independently in a remote environment
• Willingness to learn reservation systems and travel resources
• Dependable and professional communication
• Interest in hotels, hospitality, travel, or customer service

No Previous Travel Experience Required

Previous hotel booking or travel industry experience is not required. Training, educational resources, and ongoing support are available to help you learn reservation processes, travel supplier platforms, destination research, client service, and booking fundamentals.

Opportunity Details

• Remote work environment
• Flexible scheduling
• Entry-level friendly
• Performance-based earnings tied to bookings
• Training and ongoing educational resources
• Opportunities to develop knowledge across hotels, resorts, vacation packages, and other areas of travel