Book Nook Cook

Arbor Acres United Methodist Retirement Community Inc; Winston-Salem (NC); On-site; USD 16,531,000 - 24,797,000; Full time

Benefits offered by this job

403(b) match

Free meal per shift

PTO

Educational assistance

Wellness Center access

Job summary

Arbor Acres United Methodist Retirement Community Inc in Winston-Salem, NC seeks a Book Nook Cook to join our Dining Arts team. You will prepare sandwiches, salads, and daily specials, take orders, and deliver friendly, attentive service in a fast-paced café setting.

We value teamwork and consistency, offering benefits such as a 403(b) match, free meal per shift, PTO, EAP, and educational assistance. This is a full-time, on-site role supporting resident dining services year-round.

Qualifications

• Minimum of one year of food service, restaurant, hospitality, or related experience.
• Strong customer service and communication skills.
• Ability to multitask while maintaining a positive attitude.
• Comfortable using a computer-based point-of-sale system.

Responsibilities

• Prepare sandwiches, flatbreads, salads, grilled items, and daily specials.
• Take customer orders and process transactions through the POS system.
• Provide outstanding customer service to residents, guests, staff, and visitors.
• Prepare, plate, and serve food with a focus on quality and presentation.
• Maintain clean, organized, and stocked workstations; follow safety procedures.
• Assist with light utility duties such as dishwashing, cleaning, sweeping, and mopping.

Skills

Customer service

Communication

Multitasking

POS familiarity

Punctuality

Education

High School Diploma or equivalent

Tools

POS system

Job description

Book Nook Cook / Cafe Cook-Server (Full Time)Arbor Acres Retirement Community | Winston-Salem, NCAre you passionate about great food and exceptional customer service? Arbor Acres is seeking a friendly, dependable, and versatile Book Nook Cook to join our Dining Arts team. This unique role combines culinary preparation and guest service in our popular café-style dining venue, where team members prepare food, assist customers, and help create an outstanding dining experience for residents, guests, staff, and visitors.If you enjoy interacting with people, preparing quality food, and working in a fast-paced, hospitality-focused environment, we'd love to meet you. The role and schedule details below are based on hiring manager input from the recruiting intake meeting.Why Arbor Acres?At Arbor Acres, our employees are more than team members. We're a community. We believe in supporting one another, celebrating successes, and creating meaningful connections with our residents and coworkers.Benefits of joining our team include:Welcoming, values-based cultureOpportunities for internal growth and advancementCelebration Breakfast for: Employee of the Quarter, Service Awards and Scholarship ApplicantsCelebration Weeks (for each department & the whole company): Food Trucks, DJs, Raffles and AwardsMeaningful relationships with residents and staffA supportive leadership team that works alongside employees to ensure successPart and Full-Time Benefits: 403(b) matched at 200% (up to 6% of salary), Employee Assistance Program (6 free counseling sessions annually), Generous Resident Christmas Gift, Free meal per shift with a great menu and options to purchase other food items on campus, Employee Auction, Wellness Center access while you are on break or just before or after your shift.Full-Time Benefits: Excellent Medical Plan with Text Medicine, Vision, Dental, and the company fully pays for Short and Long-Term Disability, Paid Time Off (PTO,) Educational Assistance.What You'll DoAs a Book Nook Cook, you'll help operate one of Arbor Acres' most popular dining venues by:Preparing sandwiches, flatbreads, salads, grilled items, and daily specialsTaking customer orders and processing transactions through the point-of-sale systemProviding outstanding customer service to residents, guests, staff, and visitorsPreparing, plating, and serving food with a focus on quality and presentationAssisting guests at the counter and ensuring a welcoming dining experienceFollowing proper food safety, sanitation, labeling, and storage proceduresMaintaining clean, organized, and stocked workstationsAssisting with light utility duties such as dishwashing, cleaning, sweeping, and moppingSupporting daily opening, mid-shift, and closing responsibilitiesWorking collaboratively with fellow Dining Arts team members to ensure smooth operationsThe Book Nook operates in a fast-casual environment where team members often take orders, prepare meals, and serve customers throughout their shift.What We're Looking ForRequired QualificationsMinimum of one year of food service, restaurant, hospitality, or related experienceStrong customer service and communication skillsAbility to multitask while maintaining a positive attitudeComfortable using a computer-based point-of-sale systemDependable attendance and punctualityAbility to obtain ServSafe certification within six months of hirePreferred QualificationsExperience working in a café, deli, quick-service restaurant, coffee shop, senior living community, or hospitality environmentFood preparation and short-order cooking experienceExperience interacting directly with customers in a service-focused roleHigh School Diploma or equivalentBilingual skills are a plus, but not requiredScheduleThis is a full-time position.Typical shifts include:8:00 AM - 6:00 PM (Opening Shift)10:30 AM - 7:00 PM (Mid Shift)11:00 AM - 8:00 PM (Closing Shift)Candidates should be available to learn all aspects of the operation, including opening, closing, and mid-shift responsibilities. Team members rotate schedules and are expected to work every other weekend.Arbor Acres operates 365 days a year, and team members are expected to be dependable and committed to supporting resident dining services year-round.Physical RequirementsAbility to stand and walk for extended periodsFrequent bending, kneeling, stooping, reaching, and liftingAbility to lift up to 40 pounds and push carts exceeding 100 poundsAbility to work in hot kitchen environments and refrigerated areasExposure to cleaning chemicals and commercial kitchen equipmentAdditional InformationArbor Acres maintains high standards of attendance and reliability due to the critical role dining services play in resident care. We are looking for candidates who value consistency, accountability, and teamwork.If you're looking for rewarding work where you can make a daily impact in the lives of seniors while being part of a supportive and caring community, we'd love to hear from you.Apply today and become part of the Arbor Acres team!“We are an Equal Opportunity Employer and consider all qualified applicants without regard to race, color, religion, sex, national origin, age, disability, or veteran status.”