Bone Density Tech

Beth Israel Lahey Health; Boston (MA); On-site; USD 28,929 - 38,572; Full time

Job summary

Responsibilities include scheduling, patient communication, obtaining prior authorizations, and ensuring accurate documentation. The role requires up to 1–4 sessions per week and an emphasis on patient care and teamwork.

Qualifications

• High School diploma or GED required; Vocational or Technical training preferred in Medical Assistant Training.
• 1–3 years related work experience required.
• Willingness to be trained as a Bone Density Technician.
• Experience with computer systems including web-based applications and MS Office.

Responsibilities

• Perform bone density scans in one to four sessions per week for Bone Density Clinic and quality check the bone densitometer when assigned as the morning scanner.
• Analyze scans and edit as necessary or when asked by the clinic director; write bone density reports and input scans into OMR, copy, and mail BMD scans.
• Answer phones as assigned, take messages, book patients for bone density, bone specialty clinic, and other physicians in the Endocrine Division. Perform administrative tasks for physicians including copy, fax/mail physician correspondence and oversee the doctors calendar, events, and speaking engagements.
• Obtain referrals for assigned physicians, obtain signatures on Advanced Beneficiary Notices from patients that might not receive insurance coverage for bone density tests, and print bone density schedules for billing by practice lead.
• Organize and maintain files of correspondence, records, etc., and follow up on pending patient matters. Independently research and follow through on a wide variety of patient information requests.

Skills

MS Office

Medical office software

English communication

Education

HS diploma or GED

Job description

Job Summary

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Bone Density Technicians provide direct patient care by performing and analyzing bone density scans and writing and editing test reports. They also perform various administrative responsibilities for the physicians and department, including answering phones, scheduling appointments, obtaining prior authorizations, filing, and photocopying. Incumbents participate in employer-sponsored continuing education and training to become a Certified Bone Density Technician (CBDT) by the International Society of Clinical Densitometry (ISCD).

Essential Responsibilities

• Perform bone density scans in one to four sessions per week for Bone Density Clinic and quality check the bone densitometer when assigned as the morning scanner.
• Analyze scans and edit as necessary or when asked by the clinic director; write bone density reports and input scans into OMR, copy, and mail BMD scans.
• Answer phones as assigned, take messages, book patients for bone density, bone specialty clinic, and other physicians in the Endocrine Division. Perform administrative tasks for physicians including copy, fax/mail physician correspondence and oversee the doctors calendar, events, and speaking engagements.
• Obtain referrals for assigned physicians, obtain signatures on Advanced Beneficiary Notices from patients that might not receive insurance coverage for bone density tests, and print bone density schedules for billing by practice lead.
• Organize and maintain files of correspondence, records, etc., and follow up on pending patient matters. Independently research and follow through on a wide variety of patient information requests.

Required Qualifications

• High School diploma or GED required. Vocational or Technical training preferred in Medical Assistant Training.
• 1–3 years related work experience required.
• Willingness to be trained as a Bone Density Technician.
• Experience with computer systems required, including web‑based applications and some Microsoft Office applications (Outlook, Word, Excel, PowerPoint or Access).

Preferred Qualifications

• 1 year bone density testing experience.
• Certified Bone Density Technician or expected to obtain certification within one year.

Competencies

• Written Communications: Ability to communicate clearly and effectively in written English with internal and external customers.
• Oral Communications: Ability to comprehend and converse in English to communicate effectively with medical center staff, patients, families and external customers.
• Knowledge: Ability to demonstrate full working knowledge of standard concepts, practices, procedures and policies with the ability to use them in varied situations.
• Team Work: Ability to work collaboratively in small teams to improve the operations of the immediate work group by offering ideas, identifying issues, and respecting team members.
• Customer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service‑oriented, respectful manner using skills in active listening and problem solving. Ability to remain calm in stressful situations.

Age‑Based Competencies

Employees in this job must be competent to provide patient care to the following age groups: Young adult: 16‑30 years, Middle Age: 30‑60 years, Elderly: 60 –.

Physical Nature Of The Job

Medium work: Exerting up to 50 pounds of force occasionally and or up to 20 pounds of force frequently. The job is physical in nature and the employee needs to stand and/or move around through the majority of the shift.

Pay Range

$21.00 – $28.26 per hour. The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law.

Health Requirement

All staff must be vaccinated against influenza (flu) as a condition of employment.

Equal Opportunity Employer

Equal Opportunity Employer/Veterans/Disabled.