BON 26-24 Investigator II

Alabama Board Of Nursing; Austin (TX); On-site; USD 60,000 - 90,000; Full time

Job summary

The Texas Board of Nursing seeks an Investigator II to conduct investigations of licensees' alleged violations and to prepare comprehensive investigative reports. You will analyze complaints, prepare notices and subpoenas, identify witnesses, and gather documentary evidence for hearings.

The role requires strong written and spoken communication, the ability to prioritize workloads, and knowledge of Texas nursing statutes and administrative procedures. Travel up to 25% may be required.

Qualifications

• Baccalaureate degree in Criminal Justice, sociology, or related field with two years' experience or specialized training.
• Ability to write and speak effectively.
• Ability to prioritize work tasks.
• Knowledge of investigative methods and processes.
• Knowledge of Texas statutes and rules governing nursing practice.
• Knowledge of the Administrative Procedures and Texas Register Act.
• Skill in presenting evidence and testimony at hearings.
• Skill in computer word processing.
• Maintain security and integrity of critical infrastructure including communications and cybersecurity.

Responsibilities

• Directly responsible to the Supervising Investigator; conducts investigations of licensees' alleged violations.
• Analyzes complaints to develop and implement investigative plans within time frames.
• Prepares notices of alleged violations and subpoenas; obtains relevant records.
• Identifies witnesses and obtains statements via affidavits/interviews.
• Conducts on-site investigations to interview witnesses and gather evidence.
• Documents investigative activities in the N2 licensure system.
• Develops and maintains a recordkeeping system to ensure document integrity.
• Confirms attorney representation and processes record requests; redacts records when appropriate.
• Prepares investigative case reports with alleged violations and responses.
• Recommends case disposition to Supervising Investigator/Director of Enforcement.
• Facilitates timely case resolution; drafts Agreed Orders and Formal Charges.
• Prepares documentary evidence for hearings and testifies at disciplinary proceedings.
• Assists in educating the public, employers, and nurses; adheres to customer service standards.

Skills

Integrity

Dependable

Independent judgment

Organization & prioritization

Motivation & productivity

Education

Baccalaureate Degree in Criminal Justice

Baccalaureate Degree in sociology or related field

Two years' experience or specialized training

Tools

N2 licensure system

Word processing software

Job description

• High degree of professional integrity
• Dependable
• Self-reliant and uses independent judgment
• Motivated to accomplish assigned tasks efficiently and effectively
• Highly organized and able to prioritize
• Objective AttitudeB. Education Baccalaureate Degree in Criminal Justice, sociology, or related field, supplemented by two years of experience or specialized training in areas related to the agency mission.C. Knowledge, Skills, and Abilities
• Ability to write and speak effectively.
• Ability to prioritize work tasks.
• Knowledge of investigative methods and processes.
• Knowledge of state statutes and rules governing the practice of professional and vocational nursing in the State of Texas.
• Knowledge of the Administrative Procedures and Texas Register Act.
• Skill in objectively presenting evidence and testimony at informal conferences and formal disciplinary hearings.
• Skill in computer word processing.
• Ability to maintain the security and integrity of critical infrastructure including communications infrastructure and cybersecurity infrastructure.IV. RESPONSIBILITIES:Directly responsible to the Supervising Investigator. The Investigator II accomplishes the functions outlined in Section V in accordance with established policies and procedures. V. FUNCTIONS/DUTIES:A. Conducts investigation of licensees alleged violations of the rules and regulations pertaining to advanced practice, professional and vocational nursing:
• Analyzes assigned complaints to develop and implement investigative plan within accepted time frames.
• Prepares notices of alleged violations to nurses under investigation.
• Prepares subpoenas and obtains allegation specific relevant records.
• Identifies witnesses and obtains statements through affidavits/interviews.
• Conducts on-site investigations, as necessary, to interview witnesses and identify additional documentary evidence.
• Documents investigative activities, including all contacts with outside parties and in-coming correspondence, in N2 licensure system.
• Scans incoming correspondence, including responses, records, and statements.
• Develops and maintains a recordkeeping system to ensure the integrity of incoming documents.
• Confirms attorney representation and processes requests for records.
• Redacts records when appropriate.
• Prepares investigative case reports which include alleged violations, relevant evidence, and responses/explanations.
• Recommends appropriate case disposition to the Supervising Investigator/Director of Enforcement which is consistent with adopted Board guidelines and disciplinary matrix.B. Facilitates timely case resolution according to established guidelines.
• Ensures that Agreed Orders and Formal Charges are accurately drafted, routed, and mailed in a timely manner according to established processes.
• Ensures that documentary evidence and witness testimony are prepared for presentation at informal settlement conferences and formal disciplinary hearings, as applicable.
• Testifies at formal disciplinary hearings and participates in depositions, as applicable.C. Assists in the education of the public, employers, and nurses.
• Adheres to agency Customer Service Standards when responding to inquiries regarding the NPA and Board Rules, policies, and procedures.
• Maintains courteous, ef ective communication with co-workers and supervisors to promote teamwork in accomplishing departmental and agency functions.
• Refers questions regarding licensing, education, or nursing practice to appropriate Board staff.VI. CONDITIONS OF EMPLOYMENTA. Refer to personnel policies for other conditions of employment.B. Up to 25% TravelC. Position is not exempt from the Fair Labors Standards Act (FLSA)***State of Texas employees receive a comprehensive benefits package, including:***Health Insurance: Medical, prescription, dental, and vision coverage for employees and eligible dependents, with the state covering a significant portion of premiums.Retirement Plans: Participation in a defined benefit retirement plan with monthly annuity payments upon retirement, plus options for additional voluntary retirement savings such as a 401(k)/ Roth IRA.Additional Benefits: Life and disability insurance, flexible spending accounts, and other optional coverages to support employees' well-being and financial security.For more details, visit the Employees Retirement System of Texas: https://ers.texas.gov/Benefits-at-a-Glance.The Texas Board of Nursing is an Equal Employment Opportunity Employer and does not discriminate on the basis of race, color, national origin, sex, religion, age, genetic information, or status as an individual with a disability or protected veteran in its hiring and recruitment process. Veterans' and former foster youth employment preferences are granted as required by law. The Texas Board of Nursing participates in E-Verify, and will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization. MILITARY CROSSWALK:ARMY: Enlisted: 31B, 31D, 35L, 35M, 89D Officer: 31A, 35A, 89E, 311