Boise Revenue Operations Business Analyst Lead

IdahoPTV; Boise (ID); On-site; USD 37,000 - 52,000; Full time

Benefits offered by this job

Medical, vision, dental insurance

PERSI retirement plan

Paid sick leave

Job summary

The Idaho State Tax Commission, Boise office, is seeking a Business Analyst in Revenue Operations to manage a team of TASS and provide system support for electronic filing and related tax systems. You will oversee performance, documentation, and security while guiding project and maintenance work.

Desirable background includes knowledge of electronic transaction processing and project management, plus experience interpreting regulations.

Qualifications

• Completion of at least 1 college-level course related to management practices or 60 hours of management training including planning, organizing, leading and controlling.
• At least 6 months of experience developing procedures and/or monitoring a budget.
• At least 6 months of experience providing liaison with customer/provider groups.
• At least 6 months of experience interpreting federal or state regulations and laws.
• At least 3 months of experience supervising staff with work assignment and monitoring.

Responsibilities

• Oversee and support services for electronic filing and internal/external tax and system support.
• Coach team members with performance feedback and clear expectations.
• Ensure timely completion of production maintenance and projects in operations, system updates and data management.
• Document processes and set performance measures to monitor improvements.
• Prepare management reporting for Revenue Operations systems.
• Oversee electronic filing systems, processing, balancing, and quality control.

Skills

Management experience

Budgeting

Process documentation

Liaison with groups

Regulatory interpretation

Education

College-level management course

Job description

The Idaho State Tax Commission, Boise office, is seeking a Business Analyst in Revenue Operations to manage a team of TASS and provide system support for electronic filing and related tax systems. You will oversee performance, documentation, and security while guiding project and maintenance work.

Desirable background includes knowledge of electronic transaction processing and project management, plus experience interpreting regulations.